Credit & Collections Coordinator – Cash/Returns

  • Full-time
  • Department: Accounting/Auditing

Job Description

We have a new Cash/Returns opening on our Credit & Collections team.  This role can be hybrid (in office Tuesday, Wednesday, Thursday) and will be based out of our Cleveland (North Olmsted), Ohio location.


  • Provide support to the Director and Manager of Credit and Collection Services
  • Conduct research to identify and resolve credit and collections issues
  • Interface with internal and external customers
  • Process customer remittance information from the lockbox
  • Coordinate all cash application tasks
  • Process customer maintenance, inter-company transactions as well as all customer return requests and reconcile disparities
  • Compile end-of-month statistical reports
  • Perform month-end closing tasks
  • Analyze system data to improve accounts receivable metrics


  • Associate Degree or equivalent is required
  • Minimum of 2 years of finance/credit experience as well as the ability to type 60-70wpm with a high degree of accuracy
  • Proficient in SAP and must possess working knowledge of Word, Excel and graphics; knowledge of BEX is a plus
  • Must be a team player and possess excellent communication skills (both oral and written) with the ability to maintain positive relationships at all levels
  • Must be detail oriented with the ability to respond effectively to pressure and heavy workloads
  • Ability to work overtime as required for month end data entry

Additional Information

Fortune Brands' Water Innovations (WINN) is a multi-brand plumbing business that is inspiring people by designing beautiful experiences with water. WINN's trusted brands include Moen and the House of Rohl portfolio. We welcome you to visit the and websites to learn more about us and why we are a top workplace.

Equal Employment Opportunity

Fortune Brands' WINN is an equal opportunity employer. WINN evaluates qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, ancestry, age, disability/handicap status, marital status, protected veteran status, sexual orientation, genetic history or information, or any other legally protected characteristic.

Reasonable Accommodations

Fortune Brands' WINN is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to [email protected] and let us know the nature of your request along with your contact information.

Privacy Policy