Fortessa Tableware Solutions, LLC, a leading global tableware company part of the Zwiesel Fortessa Group, has been an integrated designer, developer, and marketer of high-quality tableware for more than 30 years. We design and source the dinnerware, flatware, glassware and serveware selected by the top foodservice professionals worldwide and preferred for home entertaining.

Our products are found in over 80% of Forbes four- and five-star hotels in North America; it’s clear that we do business with those who expect (and deliver) the best!

We are recognized for innovative design, industry leading manufacturing standards, and an uncompromising commitment to customer service. We are passionate about our values, our people, and our products. We value work/life balance, creativity, collaboration, and making a difference in the community.

We are seeking a full-time Accounts Receivable Manager to join our Finance team at our corporate headquarters in Ashburn, Virginia, located at One Loudoun. This hybrid position requires 3 days in the office and 2 days of remote work each week, after training.

The Accounts Receivable Manager is responsible for managing the day-to-day operations including supervising a team of Accounts Receivable staff.

KEY RESPONSIBILITIES:

• Supervise Accounts Receivable staff
• Responsible for AR quarterly staff evaluations/performance goals, training, and work schedules
• Supervise and coordinate the generation of daily AR invoices and monthly statements
• Manage daily processing of AR activities
• Serve as liaison for external auditors relating to AR
• Manage day-to-day AR operations and ensure that there is a redundant process backup in place for every critical operation
• Monitor emerging technology to determine ways to automate the AR without sacrificing accuracy and accountability
• Develop monthly and quarterly accounting reports for management
• Review and refine policies and internal control procedures
• Partner with the Chief Financial Officer and other management on special projects
• Identifying and using metrics to evaluate, improve, and coordinate all AR processes to ensure maximum efficiency and quality service, as well as to provide proactive feedback on areas of improvement.
• Maintain customer files and correspond with customers and respond to inquiries
• Develop and maintain a set of controls to ensure the department is handling all day-to-day functios timely and efficiently
• Create and report on AR activities to Senior Management that highlight the results of the AR activity on a weekly, bi-weekly, and monthly basis. Such reports include, but are not limited to, Cash collections to goal, past due report and graph by business segment
• Other duties as assigned

• 5+ years of experience in Accounting or Finance with a strong background in A/R management and collections.
• 2+ years' experience managing collections processes and leading a collections team.
• Demonstrated analytical and problem-solving skills, able to analyze financial performance metrics (e.g., cash flow, DSO, bad debt).
• Experience with Accounting software (Sage, NetSuite, etc.)
• Excellent communication skills, both written and verbal, with the ability to work effectively with internal and external stakeholders.
• Strong interpersonal skills, with a customer service-oriented approach to managing B2B client relationships.
• Demonstrated ability to establish quarterly metrics, coach and mentor employees, and provide ongoing performance feedback to develop and grow the A/R department.

Position open to all US residents legally authorized to work in the US. 

Prioritized consideration will be given to local candidates within the DC/Maryland/Virginia area.

Full-time position (40-hour work week); 8-hour shift Monday through Friday.

Flexibility to work from home two days a week after training completion.

We offer a competitive compensation package including medical, dental, vision, matching 401(k), company paid short and long term disability, generous paid time off, holiday pay, and employee discount.

All your information will be kept confidential according to EEOC guidelines.

We look forward to hearing from you!