*** WE ARE STILL OPEN AND HIRING *** 

Storage Post facilities remain open during the current shelter-in-place orders. The federal government has identified self storage facilities, including Storage Post, as critical infrastructure. We are proud to support ongoing efforts to keep our communities safe and healthy by providing storage facilities to resources essential to the fight against COVID-19. The health and safety of our employees and customers continues to be our number one goal. We are taking all reasonable precautionary measures in our facilities and will continue operating where possible. We are carefully following the hygiene practices recommended by the Centers for Disease Control and state and local authorities.

Storage Post is one of the fastest growing self storage companies in the nation, and we manage and develop first class self storage facilities on the east coast. We are transforming the industry through cutting edge technology-driven operations, progressive marketing, and hiring top talent. Storage Post is expanding via acquisition and new development, and we invite you to learn more about opportunities to grow your career with our company.

The Retail Associate position is perfect for retail, restaurant, and hospitality professionals who thrive when helping customers. As a Retail Associate, you will deliver exceptional customer service and help create new Storage Post customers. If you love retail or the hospitality industry, but prefer better hours and spending more major holidays with family and friends, then Storage Post might be perfect for you!  Consider joining the growing storage industry as a Retail Associate with Storage Post! Apply to join our team and start a career in the growing industry! 

Top Reasons to Join Our Team 

• No more late hours! Most of our locations close by 7:00 PM!
• We are closed on 7 major holidays.
• 3 weeks of paid time off, including 2 weeks of vacation and up to 40 hours of sick time per year.
• Company-paid medical, dental, and vision coverage.
• 401k retirement plan.
• Company-paid life insurance, short- and long-term disability, and employee assistance program.
• $1000 employee referral program. Great people know great people, and we reward you for recommendations who get hired!

What You’ll Do

• Assist customers—both in-person and on the phone—with renting storage units. Explain lease terms, fees, and protection plans; and help complete lease agreements.  
• Consult, sell, and up-sell merchandise such as boxes, tape, and other appropriate products that meet customers’ needs.
• Ensure that the appearance of the property is customer-ready by making it safe and welcoming. This includes, but not limited to sweeping, mopping, and restroom maintenance. 
• Assist customers in the unit reservation and rental process.
• Manage, verify, and balance the cash drawer. Prepare and make daily deposits.
• Conduct a daily physical storage unit inspection, confirming inventory availability and ensuring each unit is secure or ready to rent.
• Work closely with the District Manager to receive training and coaching when needed, striving to exceed all company expectations.
• Our Associates primarily work at one location. However, periodically they are required to work at other locations in their district, so having a personal automobile is highly encouraged / desirable, but not required. 

Successful Retail Associates come from a variety of professional backgrounds, including restaurants, apartments, multi-family, property management, retail, customer service, and sales. However, current students, former teachers and individuals with military, police, firefighter or other first responder experience have also proven to be a great fit for this role. Regardless of your background, we are looking for talented people with the following characteristics: 

• Must have flexibility to work both weekdays and weekends.
• Customer-focused and service-oriented personality.
• Must have the flexibility to work a combination of weekdays and weekends.
• Strong ability to convert interested customers into new Storage Post customers.
• Effective communication and conflict resolution skills.
• Responsible, self-directed, able to work alone but also operate well as part of a small team.
• Organized and detail-oriented with great time management skills.
• Natural ability to learn new applications as well as work with computers in a Windows environment using Microsoft Office.
• You must be willing and able to travel to support other stores within the district.

If this describes you, please click on “I’m interested” to submit your resume and be considered for a career opportunity as a Lead Retail Associate.

Storage Post provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This job posting is being managed by Forrest Johnson Recruiting on behalf of Storage Post.

Company: Storage Post