Lead Retail Associate - Bruckner

  • Full-time

Company Description

Storage Post is one of the fastest-growing self-storage companies in the nation, and we manage and develop first-class self-storage facilities on the East Coast. We are transforming the industry through cutting-edge, technology-driven operations; progressive marketing; and hiring talented, customer-focused individuals. Storage Post is expanding via acquisition and new development, and we invite you to grow your career by joining our team!

Job Description

A Lead Retail Associate position is perfect for retail, sales, and hospitality professionals who thrive by helping customers. As a Lead Retail Associate, you will deliver exceptional customer service and help create new Storage Post customers. If you love retail or the hospitality industry, but prefer better hours and spending more major holidays with family and friends, then Storage Post might be perfect for you!  Consider joining the growing storage industry as a Lead Retail Associate!. Apply to join our team and start a career in the growing industry!

Top Reasons to Join Our Team 

  • No late hours! Our latest locations close by 7:00 or 8:00 PM 
  • Competitive hourly pay rate PLUS monthly bonus opportunity 
  • We are closed on 7 major holidays
  • 3 weeks of paid time off, including 2 weeks of vacation and up to 40 hours of sick time per year
  • Company-paid medical, dental, and vision coverage
  • 401k retirement plan
  • Company-paid life insurance, short- and long-term disability, and employee assistance program
  • $1000 employee referral program. Great people know great people, and we reward you for recommendations who get hired!

 

What You’ll Do

  • Assist customers—both in-person and on the phone—with renting storage units. Explain lease terms, fees, and protection plans; and help complete lease agreements.  
  • Consult, sell, and up-sell merchandise such as boxes, tape, and other appropriate products that meet customers’ needs.
  • Ensure that the appearance of the property is customer-ready by making it safe and welcoming. This includes, but not limited to sweeping, mopping, and restroom maintenance. 
  • Assist customers in the unit reservation and rental process.
  • Manage, verify, and balance the cash drawer. Prepare and make daily deposits.
  • Conduct a daily physical storage unit inspection, confirming inventory availability and ensuring each unit is secure or ready to rent.
  • Work closely with the District Manager to receive training and coaching when needed, striving to exceed all company expectations.

Our Associates primarily work at one location. However, periodically they are required to work at other locations in their district, so having a personal automobile is highly encouraged / desirable, but not required. 

Qualifications

Successful Lead Retail Associates are customer service-oriented professionals who come from a variety of professional backgrounds with a common desire to deliver a high level of customer service. Regardless of your background, we are looking for talented people with the following characteristics: 

  • Customer-focused and service-oriented personality
  • Must have the flexibility to work a combination of week days and weekends
  • Strong ability to convert interested customers into new Storage Post customers
  • Effective communication and conflict resolution skills
  • Responsible, self-directed, able to work alone but also operate well as part of a small team
  • Organized and detail-oriented with great time management skills
  • Natural ability to learn new applications as well as work with computers in a Windows environment (using Microsoft Office)
  • You must be willing and able to travel to all stores within the district.

If this describes you, please click on “I’m interested” to submit your resume and be considered for a career opportunity as a Lead Retail Associate.

Additional Information

Storage Post provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. This job posting is being managed by Forrest Johnson Recruiting on behalf of Storage Post.

 

Company: Storage Post

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