Preservation & Maintenance Manager

  • Grand Canyon Lodge - North Rim AZ-67, North Rim, AZ
  • Full-time
  • Salaried/Hourly: Salaried
  • FLSA Type: Exempt
  • Employment Category: Regular

Company Description

Grand Canyon Lodge at North Rim has been designated as a historic landmark and is located right on the edge of the Grand Canyon. Amazing Canyon views, tons of outdoor activities, unique wildlife, and a diverse workforce are all part of what makes working at Grand Canyon North Rim so awesome! Our Ideal Candidate has a positive attitude, strong work ethic, flexibility, and is seeking the experience of living and working in a beautiful remote setting. Grand Canyon Lodge at North Rim is located at an elevation of 8000 feet. Your ability and willingness to work at a high elevation and a remote location are important factors in our hiring process.

Job Description

he Preservation & Maintenance Manager is responsible for managing the Maintenance Department and ensuring the proper operation and maintenance of property lodging, facilities, equipment, and vehicles. This is a Year Round position


Department Responsibilities:

  • Responsible for the financial success of the department; Ensures the department complies with financial guidelines and meets or exceeds all financial and operational goals.
  • Maintains budgets, expenses and maintenance logs; Orders supplies in accordance with prepared budget.
  • Ensures a positive work environment centered on trust, open communication, and team work; Facilitates problem solving and collaboration throughout the department.
  • Acts in a professional manner; leads by example.
  • Identifies and works with management to resolve departmental problems and potential problems.
  • Works extra shifts and hours throughout the department as required; Covers subordinate duties as needed.

Maintenance Responsibilities:

  • Implements National Park Service and company guidelines on preservation of historic structures and assets.
  • Performs general, preventative, structural and routine maintenance tasks; Oversees upkeep, painting, plumbing, electrical, mechanical, pool maintenance, and carpentry repairs.
  • Maintains HVAC and lighting systems as required.
  • Carries out inspections of facilities to identify and resolve issues; Ensures the resolution of all maintenance work orders and maintenance related problems.
  • Purchases and evaluates all low VOC content paints, stains, caulks, adhesives and solvents.
  • Operates maintenance and other company vehicles on and off property.

Safety Responsibilities:

  • Monitors and evaluates hazardous chemicals and inventory.; Ensures any hazardous waste or bio-hazard waste is correctly disposed of.
  • Oversees and completes all opening and closing procedures.
  • Assists in all emergency planning and spill prevention efforts; Thoroughly knows all emergency systems, evacuation routes, protection plans and procedures.
  • Proper use of all fire equipment on premises, as needed.

Communication Responsibilities:

  • Effectively communicates department and position-specific expectations to department team members.
  • Ensures department team members are updated on any relevant news or needs of other departments.
  • Communicates and collaborates with other departments and managers and attends staff meetings to provide departmental updates and communicate problems and potential problems.

Customer Service:

  • Provides and ensures all internal and external customers receive excellent customer service.
  • Strives to achieve and maintain a customer service-oriented department mentality.
  • Responds to customer complaints in a professional manner.

Supervisory Responsibilities:

  • Responsible for managing department team members, creating staff work schedules, and training department employees in department standards, security procedures, department operations, and safe work methods.
  • Mentors and coaches staff members on developing and improving skills.
  • Assists with the hiring process for vacant Maintenance Department positions; Evaluates applications/resumes, performs interviews, and provides feedback for job applicants.
  • Enforces department standards, policies, and team member expectations; Performs progressive discipline, coaches, and retrains department employees as required.
  • Completes detailed and timely performance evaluations.
  • Follows and enforces company policies including uniform and grooming standards.
  • Verifies payroll hours for department personal.

Additional Responsibilities:

  • Knows and enforces all company Programs and policies, including Environmental, Health, Compliance, and Safety Management Programs and policies; Assists with environmental instruction and design practices.
  • Assists in other departments as needed.
  • Other duties as assigned.


  • A valid Driver’s License is Required.
  • Read, write, speak and understand basic English.
  • Keep accurate accounts of all parts and equipment orders.
  • Organized to complete daily tasks and plan projects for the future.
  • Ability to read and translate blueprints, electrical diagrams and schedules.
  • Knowledge of codes and specifications.
  • Computer skills to include Microsoft, Windows, Excel, & Word.
  • Ability to translate practical matter into technical instruction.
  • Knowledge and understanding of electrical, plumbing, carpentry and HVAC.
  • Familiar with mechanical and electrical systems, carpentry, construction, kitchen and restraint equipment, code compliance, preventative maintenance programs, procedures and documentation.
  • Ability to troubleshoot equipment and diagnose needed repairs.
  • Understand basic budget relationships (i.e. labor expense, cost breakdowns, purchasing).
  • Knowledge and ability to learn and follow all company and property safety and environmental policies/procedures and rules/regulations (i.e. ISO, EMS, and HAZ. Com).
  • Recordkeeping skills (reading, writing and accurate reporting) to prepare and maintain records, reports, purchase orders and work orders.
  • Strong organization and interpersonal skills.
  • Effective verbal and written communication skills.
  • Excellent supervisory and management skills.
  • Be certified in CPR/First Aid or be able to obtain the certification within one year of hire.
  • Ability to learn all company training materials.


  • Must be able to understand normal conversation and accurately communicate information.
  • Ability to stand and walk on paved, unpaved, uneven and sometimes slippery surfaces for extended periods of time.
  • Ability to climb stairs and ladders frequently.
  • Ability to remain balanced; Stoop, squat, kneel, crouch, crawl, twist, turn, push, pull, grasp, and reach down, forward and overhead repetitively.
  • Manual dexterity to use hand tools including screwdrivers, hammer, steel measuring tape, utility knife, cordless drill, level, pliers, wrenches and socket wrench set, shovels, step ladders, etc., and power-operated tools.
  • Use electrical, plumbing, carpentry and HVAC repair tools (hand and/or power) and equipment.
  • Must be able to use general cleaning supplies; Grasp, lift, push, pull and use cleaning equipment.
  • Manual dexterity to grasp and handle paper, phones, etc.
  • Visual acuity to recognize and complete repairs and maintenance.
  • Ability to lift and carry up to 50 pounds frequently and 70 pounds occasionally.
  • Must be able to safely operate a motor vehicle.
  • Must be able to operate a computer.
  • Ability to remain seated for extended periods of time.
  • The worker is subject to both inside and outside environmental conditions: Adverse conditions may include extreme heat and/or cold, wind, humidity and sometimes inclement weather.


  • 2 years of technical education in a related field and 8 years of facilities maintenance, mechanical, electrical, plumbing, HVAC, carpentry or related work experience, or equivalent combination of work experience and education required.
  • Three years management and/or supervisory work experience required.
  • Certification and/or degrees in plumbing, electrical, and HVAC preferred.
  • Five years plumbing, electrical, carpentry, and/or construction work experience preferred.
  • HVAC work experience preferred.
  • Hospitality Industry maintenance work experience preferred.
  • Prior training in safety and environmental policies highly preferred.
  • Knowledge of National Park Service and historic structure preservation preferred.

Additional Information

Grand Canyon North Rim, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, genetic information, or any other characteristic protected by federal, state or local laws.
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