IT Business Analyst

  • 7501 E McCormick Pkwy, Scottsdale, AZ
  • Full-time
  • Salaried/Hourly: Salaried
  • FLSA Type: Exempt
  • Employment Category: Regular

Company Description

Forever Living Products, through its group of global companies is the largest grower, manufacturer and distributor of aloe vera products in the world. We strive to create an environment where individuals can, with dignity, be what they want to be - where integrity, empathy and fun are our guides.

Benefits Offered:

  • A competitive hourly base wage
  • Health, Dental and Vision insurance
  • Healthcare spending or reimbursement accounts such as HSAs or FSAs
  • 401K Plan
  • Paid vacation, holidays and sick days

Job Description

The IT Business Analyst is primarily responsible for participating in the design and implementation of new software solutions and deployment of existing solutions into new markets. The IT BA is focused on working with the business users to document existing As Is and To Be processes, elicit business requirements to create functional and technical specifications. Participate in all phases of the project (GAP analysis, training, testing phases, cutover, go-live support) as well as providing post go-live support as needed.

Hybrid Balanced Work Week (combination of remote work from home and work in office) This job is located in Scottsdale, AZ.


  • Elicit & Document Business Requirements suitable for Development team to begin work (BRD’s and detailed user stories)
  • Works closely with designated business Subject Matter Experts (SMEs), and other business units/users to understand existing business processes, and document them
  • Participates in all Project phases and works collaboratively with others
  • Develop business knowledge to be able to understand and provide solutions to business requirements
  • Creation and maintenance of comprehensive: Functional Specifications/Business Requirement Documents, Process flow documents, Training materials (Work Instructions & job aids), Test Scenarios, and other artifacts as needed.
  • Lead Requirements gathering, GAP analysis and other assignments as needed
  • Works with manager and other BA’s to ensure that issues or enhancements are being addressed in current and future software enhancement releases
  • Identify, troubleshoot and document system issues as they arise
  • Supports the business by providing pre/post go-live support as needed
  • All other duties as assigned

Physical Requirements to perform job duties:

  • Ability to deal well with the stresses and pressure associated with tight project timelines.
  • Can expect, on occasion, to work with international market personnel in their respective time zone.
  • Stand/remain upright, walk/move throughout the building.
  • Stand/remain standing for several hours, up to 2 hours at a time.
  • Sit/remain seated at a computer for up to 8 hours a day, usually 4 hours at a time.
  • Use a PC with dual monitors, keyboard and mouse and telephone, continuously throughout the day.
  • Bend up and down, kneel, stoop and/or squat occasionally.
  • Turn and twist repetitively.
  • Reach down, forward, and overhead.


  • Bachelors’ degree in Computer sciences or business or equivalent combination of education and work experience.
  • Familiarity with MLM industry strongly preferred.
  • PMP training and/or certification preferred.
  • 7 years as a Business Analyst or similar role, with 3 years of work experience in a lead BA role with software implementations; e-commerce platform preferred
  • Waterfall & Agile methodologies experience preferred

Additional Information

Forever Living Products International, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, genetic information, or any other characteristic protected by federal, state or local laws.
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