Public Facilities Attendant

  • Basin Rural Station, Chisos Basin Road, Big Bend National Park, TX, United States
  • Full-time
  • Salaried/Hourly: Hourly
  • FLSA Type: Non-Exempt
  • Employment Category: Seasonal

Company Description

Welcome to Big Bend Resorts! Our operation consists of four locations: In the heart of Big Bend National Park, you'll find the uniquely located Chisos Mountains Lodge nestled in the basin of the majestic Chisos Mountains. 10 miles north we operate a gas station at Panther Junction, and 22 miles southeast of Panther Junction is Rio Grande Village located near the international port of entry. We also operate a general store 33 miles west of Panther Junction in the historic district of Castolon.

Employees can enjoy stunning scenery and serenity, as well as a vast undisturbed wilderness, the darkest skies in the lower 48 states, and easy access to many of the park's world famous hiking trails.

Job Description

The Public Facilities Attendant is responsible for the cleanliness and maintenance of public areas such as restrooms, showers, and laundry facilities.  The incumbent ensures public areas are ready for use by guests by keeping the areas supplied, clean and in working order.


  • Cleans and organizes public bathrooms, showers, and laundry areas by sweeping, vacuuming, mopping, dusting, disinfecting, etc.
  • Ensures public areas are properly stocked with toiletries and related items.
  • Responsible for grounds keeping and litter control in public areas.
  • Checks for and reports issues with any public are equipment including lights, toilets, sinks, showers, doors, washers, dryers, change machines, etc.
  • Provide courteous service and location information to guests; Assists with the resolution of guest requests, inquiries, and complaints.
  • Follows procedures for chemical use, equipment uses, and cleaning routines.
  • Operates a golf cart or similar vehicle as required.
  • Report any unsafe and/or hazardous conditions.
  • Knows and follows all company, Environmental, Health, and Safety Management Programs.
  • Works extra shifts and hours as required.
  • Assists in other departments as needed.
  • Other duties as assigned.


  • Read, write, speak and understand basic English.
  • Very good communication and customer service skills.
  • Ability to work with minimal supervision and maintain excellent attendance and punctuality.
  • Ability to learn quickly and follow instructions accurately.
  • Ability to prioritize tasks.
  • Knowledge of cleaning and sanitizing products and chemical safety.
  • Knowledge of facilities, activities, features and services.
  • Must be flexible and open to changes in procedures.


  • Must be able to understand normal conversation and accurately communicate information.
  • Ability to stand and walk on paved, unpaved, uneven and sometimes slippery surfaces for extended periods of time.
  • Ability to remain balanced; stoop, squat, kneel, crouch, twist, turn, push, pull, finger, grasp, and reach down, forward and overhead repetitively.
  • Must be able to use general cleaning supplies; Grasp, lift, push, pull and use cleaning equipment.
  • Ability to lift and carry up to 50 pounds frequently.
  • The worker is subject to both inside and outside environmental conditions: Adverse conditions may include extreme heat and/or cold, wind, humidity and sometimes inclement weather.


  • High School Diploma, GED, or equivalent, or previous custodial, housekeeping, customer service, or related work experience preferred.

Additional Information

Big Bend Resorts, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, genetic information, or any other characteristic protected by federal, state or local laws.
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