Server

  • 1 Canyon Lodge Highway 63, Bryce Canyon, UT
  • Full-time
  • Salaried/Hourly: Hourly
  • FLSA Type: Non-Exempt
  • Employment Category: Seasonal

Company Description

We’ve recently made some changes to our application process. If you are willing to accept any available seasonal position you will only need to apply to Any Seasonal Position in the list of open positions. If you are only interested in specific positions, please apply directly to each position you are interested in.

Work, live, and play in the wonderland of the American West! Located in the heart of Bryce Canyon National Park, the Lodge at Bryce Canyon offers positions in the hospitality, retail, and food and beverage industries. Because of the park’s popularity, you’ll have the opportunity to work alongside employees and serve guests from all over the world. With spectacular views, sunrises and sunsets, and a wealth of National Parks, National Monuments, and State Parks close by, working at Bryce is perfect for nature lovers, go-getters, and anyone who wants the experience of a lifetime!

Job Description

The Server is responsible for greeting and serving guests and providing excellent customer service. 

  

ESSENTIAL DUTIES/RESPONSIBILITIES/FUNCTIONS: 

  • Maintain complete knowledge of restaurant computer system for placing food orders. 

  • Learn and know all menu items, prices and specifications 

  • Greets guests promptly and professionally. 

  • Record food and drink orders from guests, enter orders accurately and deliver food, alcohol and other beverages to guests. 

  • Know and follow federal and state laws and company policies related to the sale of alcohol. 

  • Present checks and accurately process cash and credit card payments. 

  • Clear tables quickly and efficiently of plates, glassware and silverware, including pre-bussing when appropriate. 

  • Respond to customer complaints in a professional manner and in accordance with department/company standards. 

  • Monitor and maintain cleanliness, sanitation and organization of assigned station and service areas. 

  • Complete opening and closing duties as well as appropriate side work as designated by established procedures. 

  • Complete all closing reports as assigned. 

  • Know and abide by all environmental policies. 

  • All other duties as assigned. 

 

MARGINAL JOB DUTIES/RESPONSIBILITIES/FUNCTIONS: 

  • Up-sell restaurant menu items. 

  • Work additional restaurant shifts and positions as needed. 

  • May be required to work an additional short shift. 

  • Complete cleaning projects as required. 

  • Knowledgeable of the surrounding area.  

  • Knows and follows all company, Environmental, Health, and Safety Management Programs. 

  • Works extra shifts and hours as required. 

  • Assists in other departments as needed.

Qualifications

QUALIFICATIONS & SKILLS REQUIRED TO PERFORM JOB DUTIES: 

  • Must be able to read, write, speak and understand English. 

  • Excellent customer service and communication skills. 

  • Exceptional multi-tasking skills and ability to maintain concentration while working in a fast-paced environment. 

  • Excellent sales skills and the ability to up-sell. 

  • Ability to learn all company training materials. 

  • Ability to work with minimal supervision and be self-motivated. 

  • Ability to operate a cash register, credit card machine and POS system accurately and efficiently in a fast-paced, high-traffic environment. 

  • Must be of legal age to sell and serve alcohol.  

 

PHYSICAL REQUIREMENTS TO PERFORM JOB DUTIES: 

  • Climb stairs and walk on hard, uneven and slippery surfaces. 

  • Stand constantly and move on feet quickly for extended periods of time. 

  • Kneel, bend, stoop and squat repetitively. 

  • Twist and turn frequently. 

  • Reach down, forward and overhead frequently. 

  • Work in hot areas of kitchen (around dishwasher, ovens, cooking equipment) and cold areas (walk in refrigerators and freezers). 

  • Operate cash register, credit card machine and POS system. 

  • Lift up to 40 pounds.  

  • Work with kitchen and general cleaning supplies. 

  • Must be able to properly handle and carry a large, heavy tray of food items and/or dishes and glassware. 

 

EDUCATION AND/OR EXPERIENCE REQUIRED TO PERFORM JOB DUTIES: 

  • High School diploma or general education degree (GED) preferred. 

  • Minimum 6 months service industry experience required. 

Additional Information

The Lodge at Bryce Canyon, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, genetic information, or any other characteristic protected by federal, state or local laws.