Gift Shop Clerk

  • 78 E Center Street, Kanab, UT
  • Full-time
  • Salaried/Hourly: Hourly
  • FLSA Type: Non-Exempt
  • Employment Category: Seasonal

Company Description

Work, live, and play in the heart of 10 of America’s greatest scenic wonders. Located in Kanab, UT Denny’s & Iron Horse are the perfect base-camp for exploring, hiking, boating, photography or back country adventure with all of the amenities of a small city. Denny’s Wigwam is a gift shop and local landmark offering southwestern and authentic Native American gifts. Located next door, the Iron Horse Restaurant & Saloon is the only full-service steak restaurant and bar in town.

Job Description

The Gift Shop Clerk provides efficient, professional customer assistance with purchases and maintains the shop in a clean and well-stocked manner. 

 

ESSENTIAL DUTIES/RESPONSIBILITIES/FUNCTIONS: 

  • Greets and assists guests; works sales floor shifts; accurately processes guest payments by operating cash register and/or credit card machine. 

  • Provides and ensures all guests receive excellent customer service. 

  • Uses knowledge of Gift Shop merchandise and local area to answer guest questions (i.e., where it is made, materials it is made from, artist information, product availability) as well as questions about our location and the surrounding areas. 

  • Responds to customer complaints is a professional manner. 

  • Assists with inventory control, ordering, receiving, stocking, and display/presentation of shop merchandise; Responsible for cleanliness of the sales floor. 

  • Follows the proper opening, closing, and security procedures. 

  • Informs the Retail Manager of unusual circumstances, shop issues and needs 

  • May be responsible for processing and completing required paperwork. 

  • Follows company policies including uniform and grooming standards. 

  • Know and follow the recycling program. 

  • Know and follow Environmental, Health, and Safety Management Programs.  

  • All other duties as assigned. 

 

MARGINAL JOB DUTIES/RESPONSIBILITIES/FUNCTIONS: 

  • Perform deep cleaning projects as assigned. 

  • Knows and follows all company, Environmental, Health, and Safety Management Programs. 

  • Works extra shifts and hours as required. 

  • Assists in other departments as needed

Qualifications

QUALIFICATIONS & SKILLS REQUIRED TO PERFORM JOB DUTIES: 

  • Excellent written and verbal communication skills including ability to read, write, speak and understand English. 

  • Proper and accurate money handling and cash counting skills. 

  • Ability to learn all company training materials; Knowledge of the surrounding area. 

  • Ability to work with minimal supervision and be self-motivated. 

  • Skill in inventory control and awareness of shoplifters. 

  • Ability to operate cash register, credit card machine and POS system accurately and efficiently in a fast-paced environment. 

  • Extensive knowledge of product information to enhance a professional sales approach. 

  • Honest and trustworthy. 

 

PHYSICAL REQUIREMENTS TO PERFORM JOB DUTIES: 

  • Ability to lift and transport items weighing up to 50 pounds. 

  • Climb stairs and walk on hard, tiled, wood, carpet and uneven surfaces, for extended periods of time. 

  • Stand/remain upright/standing for extended periods of time. 

  • Sit/remain sitting up for extended periods of time 

  • Kneel; bend; stoop; turn/twist; and reach down, forward and overhead repetitively. 

 

EDUCATION AND/OR EXPERIENCE REQUIRED TO PERFORM JOB DUTIES: 

  • High school diploma or general education degree (GED) preferred 

  • One year prior retail clerk work experience preferred 

  • Six months prior work experience operating a cash register, credit card machine and/or POS system

Additional Information

Forever Resorts Retail, LLC dba Denny's Wigwam provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, genetic information, or any other characteristic protected by federal, state or local laws.