Housekeeping Supervisor

  • 1 Canyon Lodge Highway 63, Bryce Canyon, UT
  • Full-time
  • Salaried/Hourly: Hourly
  • FLSA Type: Non-Exempt
  • Employment Category: Seasonal

Company Description

We’ve recently made some changes to our application process. If you are willing to accept any available seasonal position you will only need to apply to Any Seasonal Position in the list of open positions. If you are only interested in specific positions, please apply directly to each position you are interested in.

Work, live, and play in the wonderland of the American West! Located in the heart of Bryce Canyon National Park, the Lodge at Bryce Canyon offers positions in the hospitality, retail, and food and beverage industries. Because of the park’s popularity, you’ll have the opportunity to work alongside employees and serve guests from all over the world. With spectacular views, sunrises and sunsets, and a wealth of National Parks, National Monuments, and State Parks close by, working at Bryce is perfect for nature lovers, go-getters, and anyone who wants the experience of a lifetime!

Job Description

The Housekeeping Supervisor performs housekeeping work, supervises and delegates work to Housekeeping Department employees, ensures the cleanliness of guest rooms, and ensures all guests receive excellent customer service. 

 

ESSENTIAL DUTIES/RESPONSIBILITIES/FUNCTIONS: 

  • Assists with the training, scheduling, discipline of housekeeping staff; directly supervise Housekeepers in Manager’s absence. 

  • Thoroughly inspects all rooms for cleanliness and maintenance issues; Changes status of rooms that are ready after rooms have passed inspection. 

  • Maintains reports of check-outs and stay-overs and delegates assignments to housekeepers. 

  • Provides excellent customer service; Responds to guest and employee requests and questions in a professional manner. 

  • Work with the Manager and provide input for honest mid-season and end-of-the-season staff work evaluations for the entire staff. 

  • Other duties as assigned. 

 

MARGINAL JOB DUTIES/RESPONSIBILITIES/FUNCTIONS: 

  • Assists with housekeeping and other duties as needed. 

  • May be required to work extra hours or shifts. 

  • Knows and follows all company, Environmental, Health, and Safety Management Programs. 

  • Works extra shifts and hours as required. 

  • Assists in other departments as needed.

Qualifications

QUALIFICATIONS & SKILLS REQUIRED TO PERFORM JOB DUTIES: 

  • Read, write, understand and communicate in English. 

  • Solid knowledge of all duties related to housekeeping, porter, laundry, etc. 

  • Strong organization, interpersonal and multi-tasking skills. 

  • Excellent communication skills. 

  • Excellent supervisory and management skills. 

  • Excellent guest relations skills. 

  • The ability to work with minimal supervision and be self-motivated.  

  • Good computer skills including MS Word, Excel, email; Opera or similar reservations software experience preferred. 

  • Ability to learn all company training materials. 

 

PHYSICAL REQUIREMENTS TO PERFORM JOB DUTIES: 

  • Climb stairs and walk on paved, unpaved, tiled, carpet, uneven and sometimes slippery surfaces for extended periods of time. 

  • Work outdoors in a variety of weather conditions including cold and hot weather for extended periods of time.  

  • Stand/remain upright, standing on feet for extended periods of time.  

  • Kneel, bend, stoop and squat repetitively. 

  • Reach down, forward and overhead repetitively.  

  • Lift up to 50 pounds occasionally as needed. 

  • Lift, push, pull and use a broom, mop and small vacuum cleaner. 

  • Push/pull laundry cart occasionally as needed. 

  • May be required to operate a golf cart. 

  • Able to use cleaning supplies. 

 

EDUCATION AND/OR EXPERIENCE REQUIRED TO PERFORM JOB DUTIES: 

  • High School diploma or general education degree (GED) preferred 

  • Prior work experience in Housekeeping in the Hospitality Industry 

  • Previous Supervisory and/or Management work experience preferred

Additional Information

The Lodge at Bryce Canyon, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, genetic information, or any other characteristic protected by federal, state or local laws.

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