Technical Writer

  • Spain or UK remote, OTHER
  • Full-time

Company Description

Are you ready to trade your job for a journeyBecome a FlyMate! 

Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to transform receivables and deliver on the most mission critical payments across education, healthcare, travel and B2B. We’ve got a leading technology platform and a global payments networked that is unrivalled. What more do we need to truly be unstoppable? Perhaps, that is you! 

Who we are: 

Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology.

Today, we’ve digitized payments for more than 2,400 global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 130 currencies. And, we’re just getting started!

With over 500 global FlyMates, representing more than 40 nationalities, and in 12 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow.

Job Description

The Opportunity:

We, at Flywire, are seeking a Technical Writer to join our Product team and help us write our API documentation, product-business oriented documentation, and support-integration technical documentation. As a technical writer at Flywire you will have the opportunity to help us define the direction we will take with our documentation and contribute to the evolution of our products, culture and team. Documentation will be first and foremost written with our Clients in mind, but also for internal consumption. 

  • Work side by side with the Product, Engineering, Design and Implementation teams to create the best product-business oriented documentation. 

  • Bring your creativity and ideas to define the best practices for naming conventions, errors and top class documentation for both external and internal consumption.

Qualifications

Here’s What We're Looking For:

  • Minimum of 3 years writing product-business oriented documentation

  • Minimum 2 years experience writing externally facing API documentation. 

  • Ability to create new content that explains technical concepts for software products in a simple manner.

  • Collaborative approach to leading initiatives - teamwork is the key to success here at Flywire, and to be successful, you’ll need to be able to work across teams throughout the globe

  • Experience working under lean and agile environments. 

  • A strong technical background with the ability to understand the full Software Development Life Cycle (SDLC) and product releases .

  • Ability to write down concise, contextual and audience oriented documentation.

  • Ability to quickly learn and understand new software applications and understand how those applications are used by various personas.

What We Offer:

  • Competitive compensation, including stock options

  • Flying Start - Our immersive Global Induction Program (Meet our Execs & Global Teams)

  • Work with brilliant people that will keep you on your toes, learn more about their journeys by checking out #InsideFlywire on social media

  • Dynamic & Global Team (we have been collaborating virtually for years!)

  • Wellbeing Programs (Mental Health, Wellness, Yoga/Pilates/HIIT Classes) with Global FlyMates Be a meaningful part in our success - every FlyMate makes an impact

  • Competitive time off including FlyBetter Days to volunteer in a cause you believe in

  • WFH Stipend & Digital Disconnect Days 

  • Great Talent & Development Programs (Managers Taking Flight – for new or aspiring managers!)

Submit today and get started!

We are excited to get to know you! Throughout our process you can expect 4-5 rounds of interviews with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a homework assignment (don’t worry - this is the fun part!) your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions.

Additional Information

Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

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