Content Localization Manager

  • Carrer del Gravador Esteve, 14, 46004 València, Valencia, Spain
  • Full-time

Company Description

Have you imagined working in an environment driven by a passion and desire to not only outperform, but also outbehave the market? Since 2009, Flywire has been that company, creating solutions that break barriers, and teams that always look at the next disruptive way to move Flywire and its customers into the next phase of global payment solutions.

The Content Localization Manager works with Product, Marketing, Sales and Customer Success teams to deliver quality localized content in multiple languages. Manager owns, creates, and drives initiatives and processes that ensure quality, scale and quick turnaround response.

Job Description

The Content Localization Manager works with Product, Marketing, Sales and Customer Success teams to deliver quality localized content in multiple languages. Manager owns, creates, and drives initiatives and processes that ensure quality, scale and quick turnaround response.

Key Responsibilities

  • Collaborate with Engineering, Product, Marketing and Customer Services to plan and deliver content localization for new products, new market and launches.

  • Manage translation projects from inception through completion, instituting linguistic QA, bug review and audits.

  • Build and manage relationships with Flywire vendors, including answer linguistic queries, providing industry and product context and reviewing suggested dialect and language improvements

  • Lead the investment and development of localization practices, tools and processes to keep pace with Flywire scaling business

  • Instrument metrics and reporting to track progress, quality and resolution time of project requests

Qualifications

FlyMate Skills & Qualifications

  • 5+ years experience in project management and content localization

  • Fluency in  English and one of Chinese, Korean, Spanish or Portuguese

  • Organized self-starter, who can effectively manage and prioritize multiple projects independently

  • Effective communicator with proven ability to balance multiple cross-functional stakeholders

  • Experienced in defining scope and schedule while flexible in accommodating scope changes, interruptions

  • Familiar with Translation Management tools such as OneSky

  • Understanding of Translation Management and its integration in mobile and web applications

 

Additional Information

With over 30 nationalities across 9 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

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