Flink is revolutionizing how we buy groceries. We deliver a selection of more than 2.000 products to your home - in only a few minutes. We put customers first and aim to achieve the best customer experience. We only source the highest quality products to ensure that the produce is fresh and nutritious. Founded by experienced e-commerce professionals and backed by some of the most renowned investors in Europe, we are growing rapidly and have a great hunger to continuously challenge ourselves. We are a diverse team with a flexible and inclusive culture.

Do you want to be a part of this grocery revolution? Apply now and join Flink

As a Regional Manager you are responsible for;

• The overall performance  of more than 30 hubs (fast growing!);
• Leading your team of City managers (directly) and Hub Teams (indirect) to ensure the Region runs in the most efficient way by implementing the strategic staffing, operational and commercial activities;
• Delivering excellent customer experience in all our sites within your region;
• Actively driving KPI’s through regular commercial report usage and walkthroughs at Hub level with the Teams;
• Challenging your City managers to hire and manage the best site supervisors, pickers and riders for all sites within the Region. This includes staffing, training, supervision, coordination and motivation of the multidisciplinary team;
• Offering our customers a great service at any time - this includes demand forecasting, staffing your teams accordingly and ensuring processes are set up and implemented in the best possible way;
• Coordinate with headquarter teams to set up e.g. local marketing campaigns, improve warehousing and staffing processes

• Natural leadership style and experience in coaching & developing teams;
• Live and breath customer centricity - all your action is centered around providing the best experience to customers in your Region;
• Analytical skills with the ability to work with a broad set of KPIs and the ability to identify opportunities to improve performance and efficiency.;
• An academic degree (university or similar) and 2-4 years of work experience in an operations-heavy role, ideally in the retail or hospitality industry;
• Fluent in Dutch and English.;
• Comfortable working in fast-paced environments;
• Team player at heart and you like to roll up your sleeves and jump in to support your team whenever needed

• The opportunity to work at one of the best-funded startups in the Netherlands, aiming to completely redefine the way people buy groceries;
• Steep learning curve and lot of responsibility right from the start;
• Transparent company culture with flat hierarchies and a high career growth trajectory at Flink in the Netherlands;
• Competitive salary and 10% discount on your own groceries;
• Friday drinks and other events.

It is our commitment that every applicant will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.