We are Flink - your online supermarket revolutionising the way you do your grocery shopping. With a wide selection of over 2,400 high-quality products, we aim to deliver to your door in just 10 minutes. We put our customers first and ensure all products delivered are fresh and nutritious. Additionally, we are able to customise our national assortment to be able to offer you unique local products in every city. Our delivery hubs are located in densely populated inner-city locations and we strive to be sustainable by delivering on electric bikes and using packaging that can be recycled. 

Founded by experienced e-commerce professionals and seasoned entrepreneurs with exceptional track records, backed by some of the most renowned Global investors, we are growing rapidly and have a great hunger to continuously challenge ourselves. We pride ourselves in being an inclusive and equal opportunities employer with a diverse and multicultural team.

If you want to be part of this exciting journey… read on!

This role requires an excellent understanding of human-centered approaches in design, ability to organize and energize the end-to-end product design process as an integral part of the broader product development flow. 

We are looking for a reliable leader striving to deliver the best possible user experience to the market by incorporating and balancing users’ perspectives, business needs, and tech possibilities. 

The Head of Product Design (m/f/d) for us is a strategic thinker with a solid craft in their hands.  They should operate on different levels of abstraction: from starting with the visionary statements, then strategizing its delivery to hands-on-deck skills like crafting the UX deliverables and design-directing the iconography. 

The Head of Product Design (m/f/d) will lead the compelling and creative experiences that strike a balance between the consumers’ intent and the business’s needs. The Head of Product Design (m/f/d) plays the strategic role of aligning the product’s roadmap with consumer/market needs, hereby, creating balanced and elegant product solutions amidst constraints in the product’s technical framework. The role of Head of Product Design (m/f/d) is both a hands-on and strategic role that demands that its occupier have a solid background in the conceptualizing, designing, and creating first-class product experiences for the product’s consumers.

The ability to come up with beautiful ideas and concepts, transforming its complex logic into elegant, easy-to-use solutions, and then executing it with excellence within your team is the key to success in the role.

• Partner with Product, Engineering, Data, and Marketing counterparts to shape and strategise Design across the business
• Mentor, hire and supervise the product design team 
• Manage design team performance, workload, and career development
• Provide design critique and reviews in a supportive and constructive way
• Evolve the processes within the border org to optimize for efficiency
• Nurture and champion the culture at Flink 
• Take a systematic and pragmatic approach to UX design

• 10+ years of product design experience, and preferably user research
• 5+ years of experience in hiring, scaling, and managing a design team
• 2+ years of experience designing, and facilitating workshops, especially in online environments
• Portfolio of product design work showcasing both UX and visual design excellence
• Understanding of business and product metrics, as well as data-literacy 
• Strategic and critical thinking in a pair with mental flexibility and openness
• Ability to measure and clearly articulate the value of design within the company
• Capabilities to strategize and execute end-to-end design process: defining problems, generating solutions, producing UX deliverables and high-fidelity design, testing and implementing it, then measuring the success of your work and iterating if needed
• Skills to manage stakeholders, team, projects, and resources
• A systematic approach and attention to detail
• Excellent written and verbal communication skills in English

• A cool 20% off your personal Flink orders, be the first to test out new products! 
• A unique opportunity to be an early bird and have an impact on our strategy
• A steep learning curve, the possibility to work in an energised and dynamic team within a fast-paced environment
• Flat company structure where taking leadership is encouraged
• For Berlin: A newly renovated and spacious HQ in the heart of Kreuzberg - lots of delicious lunch spots available within short walking distance

It is our commitment that every applicant will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.