Quality Assurance Trainer
- Full-time
Company Description
We assist in enrollment and billing services, while helping patients get the medical coverage, financial assistance and social services benefits they need.
Job Description
- Seeking a Quality Assurance Trainer who will direct the training and mentoring of lower level staff and foster a positive work environment. This individual will evaluate the needs and develop new training materials and/or revise current material to ensure business unit or group training needs are met. This person will work autonomously using public speaking skills and teaching techniques. Works with individuals to improve quality and provide feedback.Must be able to set workflow priorities and standards related to the qualty of health insurance claims processing, and have overall knowledge of other Departments within the Organization. Must be able to work flexible hours.
- Required Skills:
- Health insurance claims experience nad knowledge
- Ability to communicate effectively
- Ability to document quality and training results
- Ability to function independently as well as part of the Team
- Ability to develop, plan and implement training programs
- Ability to investigate and analyze information and draw conclusions
- Ability to gather data, compile results and prepare reports
Qualifications
High School Diploma/Bachelors Degree preferred
Good working knowledge of computer programs
Health insurance claims experience and knowledge essential
Additional Information
All your information will be kept confidential according to EEO guidelines.
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