Assistant Branch Manager

  • Full-time

Company Description

First Financial Federal Credit Union is a not-for-profit financial cooperative providing banking products and services to its members in Monmouth and Ocean County.  Our goal is make a first rate difference in our Member’s lives by providing the highest level of quality products and personalized services while maintaining financial integrity and stability.  We have been putting people first and enriching our Member’s lives since 1936 by identifying their needs and providing trustworthy and value added solutions.

First Financial Federal Credit Union is a technology driven organization with efficient systems and easy to deliver products.  We are par with community banks and can provide you with the kind of environment where your skills and talents can make a difference that will be noticed.

 

Job Description

Summary:
The efficient and effective manager requires a strong, confident, independent individual. The Assistant Branch Manager ensures that established policies and procedures are adhered to and that the members are served promptly and professionally. They will be responsible for building branch business through motivation and coaching of staff and supporting all marketing campaigns.

Responsibilities:
• Know all Teller and FSC functions
• Ensures that the branch is open and ready to conduct business each day.
• Manages branch to insure effective performance and accomplishment of budgetary and profit objectives.
• Responsible for branch assets, security and overall safety & well being of staff.
• Responsible for operational compliance and ensures branch is ready for audit at all times.
• Responsible for training coaching and performance management of branch staff.
• Interprets Credit Union policy and procedures for Branch personnel. Assures that all Branch personnel are updated with current information that pertains to their job.
• Supports efforts of staff in responding to member complaints and intervenes to resolve problems.
• Assures appropriate staff coverage
• Prepares monthly reports
• Reconcilement and settlement of ATM machine
• Facilities maintenance for branch building

Monday - Saturday

Qualifications

Qualifications:
• Some college desirable
• Two years in a finance-related direct customer service position.
• Two years of additional management/supervisor experience 
• Excellent writing skills and interpersonal skills in listening and oral communications.
• Sales motivated to build branch business by selling products and services and attracting new members to the credit union.
• Good computer skills, MS Office, Excel
• Numerical Ability

 

Available to work Saturday's 

Additional Information

As a First Financial employee, you'll enjoy a challenging work environment. Our benefit package includes Medical, Dental, Rx, Vision, Life Ins. and Retirement Plan. Vacation, Sick and Personal Day's

All your information will be kept confidential according to EEO guidelines.