Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting and dynamic industry.

JOB PURPOSE:

To enable the assessment and credit decisions related to Credit exceptions of credit facilities, PIL, Credit Cards, Auto Loans within agreed SLA. Program lending products Credit decision is automated.

KEY ACCOUNTABILITIES:

People Management

• Manage the effective achievement of assigned objectives through the leadership of the Credit department by setting of individual objectives, managing performance, developing and motivating staff to maximise departmental performance.
• Lead the talent development initiatives for the assigned department, collaborating with technical/discipline experts and thereby ensure the availability of talent to fit business requirements.
• Act as a role model and drive adherence to organisational values and ethics by employees of the assigned department to foster a value driven culture within the Group.

 Budgeting and Financial Planning

• Support the preparation of the department budget and monitor financial performance versus the budget while ensuring all departmental activities are conducted in line with the approved guidelines.

Policies, Systems, Processes & Procedures

• Manage and ensure effective implementation of Credit & Collections Personal Banking functional policies, procedures and controls covering all areas of assigned department activity so that all relevant procedural/legislative requirements, fulfilled while delivering a quality, cost-effective service within agreed TAT to ensure satisfactory customer experience.

Credit Policy Development Support

• Recommends ongoing changes in the credit policies and procedures pertaining to monitoring and reviewing asset portfolios to improve risk management, maintain the health of the portfolio and control risk within acceptable norms.

Credit Initiation Management

• Ensures exception approval decisions beyond policy or scoring cut offs are made at the appropriate level and with clear justifications, in compliance with bank’s internal policies and regulatory guidelines.
• Lead the assessment of prospective and existing customers’ credit and financial information to suggest new and maintain existing credit limits.
• Enhance the use of technology in the credit initiation management to increase the efficiency and effectiveness of the Department.
• Innovate & work towards improving decision process to reduce overall E2E TAT.

Business Support

• Provide support to Consumer Banking Group to ensure numbers on the portfolio build up and the new acquisition are achieved.
• Provide support to Consumer Banking Group in structuring credit lines and conducting financial/risk analysis for borrowing relationships.
• Oversee interactions with internal customers (Consumer Banking Group, Internal Audit Group, and Compliance Department) to ensure adherence to guidelines and that all requirements are fulfilled.
• Establish strong working relationships and communication with key stakeholders including, collections, and remedial management, product and segment teams.

Portfolio Management

• Reviews irregular accounts and follow-up developments in non-performing loans, to decide on most suitable course of action that protects Banks interests and maximise recovery, including escalating matters to the Credit Restructuring and Remedial Department.

Continuous Improvement

• Lead the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.

Reporting

• Ensure that all department reports are prepared timely and accurately and meet Group requirements, policies and quality standards.

Minimum Qualification

• Bachelor’s degree in Finance or related discipline.
• Master’s degree in Business Administration or related discipline is preferred.

Minimum Experience

• 10 years’ relevant experience in the banking sector with at least 5 years in similar positions of progressively increasing managerial responsibilities in the Credit function.