Join the UAE’s largest bank and one of the world’s largest and safest financial institutions. Our focus is to create value for our employees, customers, shareholders and communities to grow through differentiation, agility and innovation. We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting & dynamic industry

The role is responsible for being the single point of contact for clients referred from FAB network (UAE, India, GCC, APAC) to Singapore booking center, on-boarding new clients, handling servicing requirements and managing client relationships by offering Private Banking products and services across the identified customer segments and geographies to achieve financial and non-financial business objectives. Help to establish FAB as a strategic player in the PB business across Asia region.

KEY ACCOUNTABILITIES:

• Serve as single point of contact (SPOC) in Singapore for FAB Network RMs
• Be the resident expert for Singapore booking centre – regulations, processes
• On-board new family office clients in APAC, GCC, NRIs, and service existing relationships
• Assist to increase penetration of Investment, Insurance, Treasury and lending products within client portfolios
• Contribute to increase in overall AUM of PB business
• Generate fee, forex and interest income
• Ensure compliance to KYC/AML policies (as prescribed)
• Ensure adherence to bank’s policies for client management and sales of PB products
• Ensure overall compliance to regulations and qualification criteria from MAS

JOB CONTEXT:

MAS-Individual Accountability & Conduct

• Designated as “Material Risk Personnel - MRP” as per MAS-Individual Accountability and Conduct Guidelines
• Adhering to the Fit and Proper requirements of the bank
• Confirm and attest to the Job Description and Balance ScoreCard (if applicable) on a periodic basis
• Ensure completion of MRP assessment with Senior Manager
• Adhere to the Bank's Code of Conduct

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Knowledge & Experience:

Essential

• Bachelors or Post Graduate degree in Management / Commerce/Finance/Economics or equivalent qualification from a recognised university
• Minimum 7 years of hands-on experience in relationship handling
• Strong sales, negotiation and client servicing skills
• Currently performing a similar role in Asia region
• Passed Client Advisory and Competency Standards Assessment (CACS papers I & II)
• Meets MAS qualification criteria for Financial Advisors
• Display high level of integrity to customers and the Bank

Preferred

• Familiar with the banking and financial regulatory framework in Singapore, India, UAE
• Experience with NRI, UAE, APAC HNW and Family Office customers

Skills:

• Fluent in English language. Fluency in Bahasa / Malay / Mandarin is an advantage. and
• Excellent communication and interpersonal skills
• Collaborative team player and highly adaptable to the changing needs of internal and external customers
• Sensitive to multi-cultural work environment
• Ability to multi-task, attentive to details, proactive and flexible
• Ability to perform effectively under pressure and within tight deadlines
• Customer oriented and always looking out for ways to improve process and services