Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry.

Key Accountabilities:

Generic Accountability

Sales/Revenue

• Accomplish revenue objectives for all products as per the set business plan/KPI.
• Increase cross-sell ratio within allocated portfolio
• Sourcing New to Bank customers by identifying new leads or by using referrals from existing relationships.
• High focus on growing the liabilities book.
• Ensure to enhance transactions on the liabilities book.
• Will ensure maximum activation of zero balance accounts. 
• Focus on increasing FX revenue on the liabilities and the NTB asset book.
• Will ensure a certain number of leads on Trade Working Capital and Program Lending is referred. 
• Maintain mutually beneficial relationship with existing customers and actively pursue cross sell opportunities.
• Enhance customer satisfaction by providing quality services by responding to customer requests in a timely manner & reducing the turnaround time for processing the business requirements.
• Focus on increasing productivity and activity of the teams.

Compliance/ Operational Activities:

• Ensure adherence to banking regulations and organization guidelines relating to customer acceptance, data protection, money laundering and KYC.
• Monitor non-compliant activities viz., money laundering activities, and coordinate remedial actions with teams.
• Responding to the relevant compliance and sanctions queries within the relevant time frame.
• Will ensure complete and comprehensive KYC of accounts on-boarded.
• Cooperate and facilitate work of internal audit and risk management to address gaps and respond to audit reports within agreed deadlines. 
• Whenever needed, contact customer service groups and processing units to ensure satisfaction standards are met.
• Will ensure there are no lapses on deferrals requested.

Credit/Risk Control:

• Assess the financial and business risks involved in lending to particular businesses, mainly by looking at the company's competitive position within its industry, its strategic direction, management quality, and financial profile. 
• Perform analysis to determine credit worthiness and recommend appropriate credit limits.
• Annual sanction renewals to be done in a timely manner.
• All legal & supporting documents to be updated accordingly.
• Field Visits.
• Comply with all audit requirements.

People Management:

• Promote sharing of best practice within the team and support the identified training requirements for self and team.
• Perform regular performance reviews of all staff and provide quality feedback on learning and development needs, whilst managing under performers.
• Extend support and promote best practices.
• Mentor/ coach peers and subordinates as needed.

Job Context:

The day-to-day responsibilities of the proposed role will include, but not limited to:

• Customer Insight and Market Research: Build a strong understanding of our portfolio, BB customer's needs, and use these insights to develop value proposition strategy, conduct market research.
• Presentation preparation and development: Develop written and verbal communications to inform the align with key decision makers and demonstrate real business impacts.

#LI-MM2

Experience

• Experience in managing Commercial Liabilities Coverage team.
• Expert in understanding market dynamics and compliance regulations & framework.

Knowledge

• Strong understanding of financial and commercial banking services and products.
• Good understanding of market best practices and dynamics including demographic factors, competitor products and services.
• Strong understanding and working knowledge of SME banking and related regulations.

Skills & Behaviors

• Demonstrable leadership skills with proven ability to motivate and inspire a team to achieve planned objectives.
• Proven ability to communicate and influence at different levels and to a variety of audiences.