Senior Officer- Retail Loans Operations

  • Full-time
  • Sub Division: Group Operations
  • Division: GCOO

Company Description

Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry

Job Description

KEY ACCOUNTABILITIES:

Policies, Systems, Processes & Procedures:-

  • Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner
  • Demonstrate compliance to organisation’s values and ethics at all times to support the establishment of a value drive culture within the bank

Continuous Improvement

  • Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction

Reporting

  • Monthly/Weekly/Daily reporting as applicable are done accurately and as per the agreed timelines
  • Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards

Job Specific Accountabilities

  • Posting of all Loan related financial and non- financial entries on CLAPS, ZEBRA & T24 as per the agreed time lines
  • All loan related activities are performed on CLAPS, Dubai First NEST DDS & ZEBRA as per the agreed time lines
  • Accounts Reconciliation & proofing is done accurately and completed as per the agreed time lines
  • Necessary checks/ controls are documented / implemented in all processes adhering to Compliance in order to eliminate/mitigate risk and achieve positive Audit ratings.
  • Ensure the loan portfolio is serviced and maintained without escalation
  • Banks Values (Knowledgeable, Adaptable, Collaborative, Enterprising and Responsible) are understood properly and practised & ensure the team is inculcated with Dubai First Core value and put to practise within the unit.
  • Customer turn-around times are met in all activities at all times
  • Effective and proper communication skills (oral and written) with internal and external customers
  • Cost saving initiatives to be suggested and implemented
  • At least two process changes or improvement suggestions are given half yearly
  • Perform other tasks assigned / adhoc activities to be performed as per line managers instruction
  • Enhance knowledge by enrolling into training and development course.
  • Maintain KPI and Productivity reports
  • Ensure to abide by the compliance programs that monitors obligations towards externals parties including and not  limited to Regulatory/PCI DSS rules & regulations

 

Qualifications

 QUALIFICATIONS & EXPERIENCE:

Minimum Qualification

  • Bachelor’s degree in Banking or related discipline

Minimum Experience

  • 3+ years’ relevant experience in the banking sector with at least 1 years in similar positions of progressively increasing managerial responsibilities in the function
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