FAB, the UAE’s largest bank and one of the world’s largest and safest institutions, offers an extensive range of tailor-made solutions, and products and services, to provide a customised experience. Through its strategic offerings, it looks to meet the banking needs of customers across the world via its market-leading Corporate and Investment Banking and Personal Banking franchises.

Job Purpose:

1. Ensure performance of KYC to the standards stipulated by the respective Regulators across Asia and in accordance with the Bank’s AML and KYC Policies and Procedures. Manage KYC / CDD trigger events and reviews and ensure appropriate actions are taken in accordance with the AML and KYC Policies and Procedures.
2. Adherence to MAS- Individual Accountability and Conduct Framework in Singapore and ensure that the operational execution of KYC for the Bank (for both onboarding and periodic reviews) is in accordance to the Bank’s AML and KYC Policies and Procedures.
3. Be instrumental and drive the project for Singapore branch to become the regional hub for processing KYC of the APAC region.
4. Support the development of 1st line of defense controls and procedures.
5. Assess complex issues, structure potential solutions, and drive effective resolution with other senior stakeholders.
6. Manage the MIS at various periodicity and issue reporting.
7. Participate in projects at the branch and regional level, including projects in process improvement, centralization, digital initiatives and automation of processes.
8. Share and transfer knowledge in different areas, mentor and train the team to build a strong and stable team.
9. Review, address, and escalate significant KYC issues and activities to senior management. Provide solutions for all such identified and escalated significant KYC issues and take ownership and accountability for all KYC matters.
10. Perform any other duties given by the Management on an ad‐hoc and project basis.

Key Accountabilities:

1. Perform Know‐Your‐Customer (“KYC”) and Customer Due Diligence (CDD) procedures at both the customer on‐boarding and periodic review stages covering the entire process from end‐to‐end i.e., both the “Maker” and “Checker” roles as a support function within the First Line of Defense for all types of clients including Private Banking clients. This includes reviewing and checking for completeness of CDD information and supporting documentations for new and existing customers (periodic review) and performing risk assessments in line with the bank’s AML and KYC Policies and Procedures. This applies to all branches in Asia.
2. To manage KYC teams in the region to develop an efficient and client‐centric KYC end‐to‐end process in order to deliver the best-in-class client on‐boarding experience. To conduct need-based training to inculcate the market best practices in BAU processes.
3. To support the development and implementation of the region-wide AML risk management policy, specific to the First Line of Defense
4. Ensure all team members stay up to date on all relevant KYC policies and procedures, and to develop and maintain operating guides and handbooks as is required.
5. Coach and mentor all team members so that they are fully proficient in all matters relating to KYC.
6. Perform name screening and searches on prospective customers and existing customer base.
7. Maintain customer lists and keep records up to date including archiving the documents.
8. Ensure KRI threshold for overdue files is not breached.
9. Ensure timely escalation and pro-actively propose course of actions to management on any identified risks or blocking points
10. Improve quality of existing static data in the core banking system and keep it up to date.
11. Liaise with Compliance teams of all branches in Asia on adherence with AML/KYC matters
12. Support requests from Compliance for transactional & compliance reporting within the Bank as and when requested.
13. Ensure internal / external audit  points  are  addressed  suitably  and  closed  within stipulated deadlines
14. Ensure all applicable SOPs and user guides are kept up to date
15. Support the preparation of process documents, detailing the required for projects on digital initiatives and automation of processes.
16. Perform any other ad‐hoc tasks and project work as assigned.

Minimum Qualification

• A recognized diploma/degree in Business, Banking, Accounting, Finance or equivalent

Minimum Experience

• 10‐15 years of experience in performing KYC function in Singapore environment. Experience of these functions in other jurisdictions is an added advantage.
• Expert-level knowledge in the KYC domain, including the relevant regulatory requirements
• Experienced and proven people manager in managing a team size of more than 10 staff
• AML certification (preferably)
• Familiarity with internal controls and banking operations, particularly anti‐ money laundering. This includes a good understanding of AML risk, risk ratings, source of funds/wealth, related parties, PEPs etc. , a general understanding of loans, deposits and trade finance products including their risk indicators and strong awareness of Regulatory Compliance guidelines
• and other local regulatory requirements
• Ability to work with regional and global partners, and influence and lead people across culture and senior level
• A growth mindset and strong inclination to solve problems via an innovative and yet effective way, including leveraging on automation and optimization. 
• Ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment
• Good writing and communication skills
• Self‐starter, resourceful, independent, active team player and able to handle work pressures
• Ability to multi‐task, prioritize and deliver desired outcomes consistently