Senior Officer- Strategic Partnerships
- Full-time
- Sub Division: Magnati - Business Development - Consumer Payment Solutions
- Division: Magnati
Job Description
Support to offer tangible value proposition on Corporate Credit Cards to eligible Corporate clients.
Generic Accountability
- Work with product dept. on all product related aspects/requirements
- Support in the process of on boarding Corporate Client and ensure all required approvals are obtained.
Job Specific Accountabilities
- Life cycle management of corporate and prepaid card products
- Arrange new enhancements on existing products and its features, work with project/IT and other stakeholders on launching new products
- Interact with Marketing, Sales, Credit, Card Operations and IT functions to work towards achieving the business requirements during the product life cycle.
- Support Product team to review monthly P&L and follow up on corrections when required.
- Obtain, develop and maintain the MIS necessary to understand the product business dimensions, activity ratios, and customer spend patterns, customer segmentations, etc. in order to identify the strategic / tactical product initiatives that will support the business objectives.
- Continually reviewing existing product range, offerings, processes and sales channels to develop suggestions on improvements along with the product AVP
- Work with schemes and other regulatories on product related requirements
- Arrange with marketing team for broadcasting EMS & SMS and other product promotional activates.
- Support clients to on board on Corporate Payment solutions such as VCF , Visa Intellilink , Visa Payment Control , MC Smart Data and ICCP and any other payment solution deemed required by client.
- Maintain good segregation of the corporate client’s categories (HNI and remaining) and ensure following the related process for each category.
- Arranging documents such as PPG, RCSA, KRI, BCP, ECWRA, process documents, SLA’s etc. pertains to product.
- Monitor and manage customer queries and complaints regarding product offering.
- Coordinate with Visa and Master card for set up of VCF, CTA , VPC and other payment systems.
- Work on processes and policies related to Corporate Cards and Corporate Payment solutions.
- Receive all Corporate Clients application forms and ensure correctness of data
- Ensure all required supporting documents are obtained from client through RM.
- Ensure processing of application forms within the approved SLAs.
Qualifications
Minimum Qualification
- Bachelor degree
Minimum Experience
- 5 years’ of relevant experience in any sector with at least 1 year in similar positions of progressively increasing managerial responsibilities in the portfolio analysis function. Past experience in payments industry desirable, but not mandatory for the right candidate.