Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry

JOB PURPOSE:

To oversee and lead the Client Services for CIB clientele which manage and grow our existing client accounts by devising client strategy, developing client relationships and delivering client objectives.

Operationalise and execute the activities at CCS :-

• Supervise and monitor the transactions in the workflow system until successful execution
• Coordinate with Relationship team and Clients for resolving any technical and financial referrals
• Teach the staff and create sufficient back-up
• Compliance of transaction to SOPs and SLA/TAT

KEY ACCOUNTABIITIES:

• Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards
• Ensure efficient error free processing of transactions with strict compliance to policies and within the agreed
• Minimise operations risks for the Bank by ensuring that all transactions that are processed comply fully with underlying customer or internal instructions
• Ensuring conformance to internal procedures / policies / guidelines and local and international norms and regulations as applicable
• Undertaking all daily-processing activities related to a particular product or sub function in CCS
• Coordinate with other departments by providing appropriate delivery and support functions     Providing periodical reports and management information for effective decision making
• Must be able to maintain a culture of discipline and open communication within the team
• Pursue opportunities for enhancing operational efficiencies, customer service and operational controls by identifying process improvements
• Support in enhancing and modifying the existing procedures, systems, analyse and resolve non-routine operational problems often requiring research and involvement of other functional experts

• Minimum 5 years' expereince in a Bank with an exposure to Banking Operations, MIS and analytics for the CCS