First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We’re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local
expertise. At FAB, you’ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting
different viewpoints, we grow stronger together.

Job Purpose: 

To manage and grow portfolio of Contracting Clients domiciled in Dubai consisting of relationships for assigned portfolio; improve service quality levels and supervise the subordinates’ day-to-day activities and client interactions to ensure that the team’s objectives are constantly met and its revenue targets achieved, while maintaining client satisfaction and portfolio credit quality.

To provide support to the line managers on day to day basis, for (a) streamlining operational and administrative linkages with clients and internal stakeholders, and (b) financial and business analysis of the clients (c) managing risk 

Client and Market Analysis 

• Participate in the financial analysis conducted on clients and their respective industries/ markets to identify potential opportunities and risks.

Client Relationship Management

• Provide continuous support to clients in order to satisfy their daily transactional requirements, enquiries, and documentation needs.
   
• Follow-up with other sub-departments/ departments on credit/ facility requests to ensure clients’ requests are met on-time.
   
• Assist the line manager in making calls to clients and following up with them on the services provided by FAB and any other requirements as directed by the line manager/ Business Head, in order to build capability of the segment.
   
• Review facility documents, and follow-up with clients to ensure that they submit renewed or missing documents on-time.
   
• Convey potential client targeting to Business Heads while providing them with clients’ needs.
   
• Conduct due-diligence for business, financial and credit assessments/ appraisals and pass them for approval.
   
• Be actively involved in improving internal processes and contribute to continuous enhancements whether manual or online (e.g. processes that lead to shortening of turn around times by various depts such as CAD, Credit etc)
   
• Actively contribute to strategic initiatives such as drafting the weekly Contracting Intel, Contracting Strategy etc
   
• Introduce New-To-Bank relationships that generate incremental revenues
   
• Contribute to preparing and consolidating reports such as the Business Pipeline and Group Account Plans

Day-to-Day Activities

• Assist the line manger in the day-to-day administrative and transactional activities such as client calls, documentation follow up, updating pipeline, and any other activities in the segment /team to ensure continuity of work and the delivery of effective and high quality outputs.
   
• Manage and follow up on KYC and compliance requirements in order to ensure consistency with the Bank’s KYC and AML policies and regulatory requirements.
   
• Ensure Security Documents are compliant and CAD document deficiencies are eliminated

Policies, Systems, Processes, and Procedures

• Follow all relevant policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner

MIS and Reports

• Assist in the preparation of timely and accurate statements and reports to meet the segment’s requirements, policies, and standards.

Specific Accountability

• Ensure full coverage responsibility for assigned portfolio of Contracting Clients
   
• Introduce New to Bank relationships and that generate incremental income
   
• Ensure an intense client calling program is devised and followed throughout the year
   
• Ensure Lighthouse is updated with call reports
   
• Ensure Group Account Plans are in place for all borrowing clients
   
• Ensure security documentation for all borrowing clients are perfected and no deficiencies are outstanding
   
• Ensure KYC files for all clients are up to date
   
• Ensure key product partners (e.g. Global Markets, GTB Trade, GTB Cash Management, GCF etc) have been introduced to clients and are engaged so as to ensure extensive ancillary business
   
• Act as back-up for assigned Director (this is in case the assigned Director is on leave and/or is absent for any reason)
   
• Prepare Call Briefs for clients where senior management is meeting clients
   
• Maintain extensive knowledge of the Contracting industry and be up to date on the latest developments – both opportunities and risks. Ensure timely reporting of such matters so that the Bank is able to make appropriate decisions

Minimum Qualification

• Bachelor’s degree in Finance or related discipline.
• Master’s degree in Business Administration is preferred.

Knowledge, Skills, and Attributes:

• Knowledge of the banking sector, and FAB’s products and business strategies
• Ability to work under pressure and adjust quickly to changing priorities
• Computer proficiency
• Ability to analyse and research information
• Banking software systems proficiency
• Data analysis and financial modelling skills
• Credit analysis and FOREX skills
• Communication skills
• Advanced English speaking and writing skills

Minimum Experience

8-10 years of experience in managing medium/large (turnover of over AED 350 Mn) Contracting Clients in Dubai, Abu Dhabi or GCC countries