Specialist- Front Office ( UAE Nationals Only)
- Full-time
- Sub Division: Group Administration
- Division: GCOO
Company Description
Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry
Job Description
JOB PURPOSE:
Serving the customer and staffs to let determine and distinguish the differences of our bank to other bank services. The Officer is often the first business contact the customer will meet. It is an expectation that she maintains a calm, courteous and professional demeanour always, regardless of the customers behaviour. Some personal qualities that an Officer is expected to possess in order to do the job successfully include attentiveness, a well-groomed appearance, initiative, loyalty, maturity, respect for confidentiality and discretion, a positive attitude and dependability
KEY ACCOUNTABILITIES:
- Meet and greet visitors to the office
- Direct or escort visitors if required
- Co-ordinate with security for any client visit
- Host visitors whilst they are waiting to be met
- Assist in the planning and preparation of meetings, conferences and conference telephone calls
- Act as the point of contact for the Corporate Services department (pantry, stationery, and subscriptions)
- Receive, direct and relay telephone messages and fax messages, etc
- Receive and deliver/forward mail to the concerned staff/office/dept
- Stamp all general correspondence if needed/applicable
Qualifications
- With 3-5 years of relevant experience
- Presentable and Excellent communication skills in English
- Having a professional outlook and customer oriented approach
- Graduate
- Experience in known organization (national/international)
- Customer care
- Customer behaviour/interaction skills
- Customer communication skills
- VIP interactions experience
- Professional attitude
- Perfection to detail