Senior Engineer - Manager- Network Operations

  • Full-time
  • Sub Division: Group Technology
  • Division: GCOO

Company Description

Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry.

Job Description

Generic Accountability

  • Senior Engineer - Manager as part of the Core Delivery team aligned to a particular service
  • Ideally through experience you will enhance your skills across multiple specialization's

Specific Accountability

  • Lead the team of the Network Engineers
  • Support production networks across domestic, international, and public clouds
  • Network administration and performance tuning
  • High-availability management
  • Network performance and problem management
  • Identify and fix security vulnerabilities
  • Vendor/OEM coordination
  • Participate in application DR activities from the Networks side
  • Major incidents/Severity 1 call handling and leading to resolution across multiple teams
  • Preparation of the RCA (Root Cause Analysis)
  • Adhere to Change Management Process
  • Mentor other team members and junior engineers
  • Implement industry-best practices (Service Improvement Plans)
  • Document risks/SPOF in network designs
  • Actively participate in various technology projects as a SPOC from the Network Operations team
  • Works across multiple Service Delivery Teams

Qualifications

  • 10+ Years of Experience in Networking design and Operations
  • Ability to coach and guide the team of engineers
  • Ability to identify requirements and create a solution architecture that meets identified requirements
  • Provide specialized hardware/ software/ network problem diagnosis/ resolution for bank’s network.
  • Knowledge of AWS and AZURE architectural principle and key networking services such as AWS Global Infrastructure, VPC, S3, EC2, Route 53, Transit Gateway, Direct Connect, MS Azure VNET, VNet-Peering, Private Link, vWAN, Express route, Firewall, Load Balancer.
  • Ability to integrate as a cross-functional, team player in a fast-paced environment where all information is shared.
  • Ability to lead design/configuration/deployment of network projects
  • Routing, switching and wireless technologies and corresponding protocols
  • NAT, VPN, encryption methods and technologies, MPLS Configuration
  • Network Access Control technologies
  • WAN Optimization and SD-WAN
  • Experience in troubleshooting and fixing common misconfigurations as well as doing Root Cause Analysis for any of the above technologies
  • Ability to communicate (verbally and in written communication) effectively with FAB and internal team, IT leadership and support teams during conference calls.
  • Ability to implement changes as required based on the nature of issue. Proactively and reactively look for solutions to prevent problems from occurring in team/technology area
  • Hands-on experience in designing interactive applications, automation solutions, or service management solutions (Cisco DNA, Cisco Nexus Dashboard, MSO, IPAM tool)
  • Strong analytical and reasoning skills with an ability to visualize processes and outcomes
  • Experience in system performance monitoring and tuning
  • Integrates software or existing solutions with existing systems
  • Ability to develop test plans and quality assurance procedures
  • Recommends changes in policies and procedures
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