JOB PURPOSE:

To manage & retain MAGNATI’s Merchant Accounts in Abu Dhabi, Al Ain and Western Region and achieve annual Volume, Commission & Profitability targets from these relationships. The person is expected to have deep relationship & understanding of future plans of key accounts in order to maximize the revenue potential & business opportunities

Generic Accountability

• To plan, manage and grow assigned portfolio of all Merchants.
• Relationship management for assigned Merchant Accounts and end to end ownership of each and every relationship.
• Proactively work on acquiring Key NTB accounts.
• Work closely with the Corporate Banking team to grow penetration of POS business from existing client relationships.
• Proactively manage sales against variances and/or competitor activity
• Work proactively with technology and merchants to meet changing customer needs and requirements.
• Maintain safeguards and administer personnel policies
• Ensure to abide by the compliance programs that monitors obligations  towards external parties including & not limited to Regulatory / Card scheme / PCI DSS rules & regulations
• Periodical fraud awareness training across all relationship.

Job Specific Accountabilities

• Achieve volume and commission target from assigned portfolio with the appraisal cycle.
• Ensure increase in opt-in ratio in DCC at potential merchants to improve DCC revenues by giving continuous feedback to top 20 DCC merchants on potential revenue opportunities
• To increase MAGNATI’s share across all DUAL relationships.
• Drive profitable growth of existing merchant portfolio.
• Liaise with Chargeback team to ensure minimum chargebacks in the respective portfolio.

Minimum Qualification

• Bachelor’s degree in Information Technology / business or related discipline.

Minimum Experience

• 3 years’ relevant experience in the banking sector in similar positions of progressively increasing managerial responsibilities in the Payments Business function.