Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry.

The role is responsible for leading, initiating, directing, and following through different cross-functional Credit innovation projects of varied sizes and technologies that contributes to re-invention of Process journeys, re-defining operating models, improving operational efficiencies related to productivity, automation and optimization and business planning for FAB Group Credit UAE & International landscape.

KEY ACCOUNTABILITIES:

• A high-potential member accountable for accomplishing innovative business process improvements resulting in measurable financial and/or customer loyalty gains by applying the Lean and Six Sigma methodology in Credit.
• Work with stakeholders to understand business requirements, identify focus areas for improvement and innovation
• Participate in and advice taskforces for selection and adoption of new technologies and approaches
• Able to write BRDs & perform Gap Analysis,
• Able to Write Test cases & plan Test strategies & execute testing
• Track, monitor, and report on the progress of projects. Ensure highest level of quality is achieved within assignments at all times
• Functionally proficient to identify Core Vs Non-Core Credit Processes, highlight inefficiencies, present the root cause analysis, recommend and implement process ratification measures
• Identify opportunities for RPA Enabled Lean Process Automation improving operational efficiencies
• Identify, execute and implement opportunities for Process Digitization, system/data integration and identifying the business impact/benefit of the implementation in the systems
• Active listening skills and ability to dissect problems in an organized manner.
• Automate data audits, assess and resolve lapses of data control points, report and monitor the quality of Credit data
• Equip people with knowledge by conducting trainings on processes and systems
• Work closely with other members of the Projects team on developing and executing innovation aspects and scope of the project

Job Context:

• Evaluate Group Credit Processes to enable identification & Ratification of Process Control Lapses, scope opportunities for lean process modelling, automation & process integration.
• Evaluate Group Credit Data Models  and present gaps in the process, systems and trainings.
• Evaluate  opportunities to integrate Policy level checks in systems and build mechanisms to monitor policy deviations.
• Conduct System & Process Level Trainings for Group Credit & Stakeholders for enterprise wide initiatives.

• Bachelor’s / Master’s degree in Business Administration, Computer Science, Engineering 
• 5+ years’ work experience in transformation as a Business Analyst, preferably with a consulting firm or within the financial services industry
• Good understanding on Financial Instruments particularly on the Personal Banking side (Personal Loans, Mortgage & Auto Loans & Credit Cards, Elite & Private Banking) & their application systems
• Good Understanding on Retail Collections Module & Rules Engine with its applications
• Good Understanding on Core banking systems & Business Process Management systems
• Ability to manage complex planning processes across a number of inflight initiatives, and to manage a portfolio of projects/work streams
• Demonstrated ability to drive strategy process including structured, hypothesis-driven problem solving, framework development, and formulation of actionable recommendations
• Ability to partner with internal technology partners to drive change initiatives
• Expertise in and proven application success implementing Agile, Lean, journey mapping, design thinking and other process optimization/innovation frameworks
• Superior communication skills, both written and verbal, including the ability to develop concise and effective communications tailored to specific audiences
• Advanced problem solving, analytical and technical skills
• Exemplary business intuition and judgment to help the team translate analytical inputs and metrics, platform architecture and business needs into value-creating initiatives