JOB PURPOSE:

To provide support to the direct reports of GCHRO by performing relative office management and administrative duties to ensure smooth operations. 

 KEY ACCOUNTABILITIES:

General Administration

• Responsible for smooth day to day operations of all aspects of department’s IT support and general working environment regarding office equipment’s. This includes tracking and managing of asset and asset movements.
•  Undertake all executive support work required by the direct reports of GCHRO to help discharge their duties efficiently and effectively.
•  Act as backup support for designated HR staff  in their absence.
•  Handle end to end day one readiness tasks for HR new joiners, includes raising tickets and following up for required hardware & software, peripherals & other eligible services.
• Single point of contact for all enquiries relating to administrative and support matters for HR.
• Assist and oversee the HR support staff and inventory management.
• Schedule and organize meetings and appointments for all HR Staff.
• Ensuring effective housekeeping of the HR office facilities in accordance with established quality guidelines.
• Prepare presentations and supporting documents to support delivery of information required.
• Participate in department projects re HR engagement, culture & values.
• Coordinate all arrangements for visiting delegations ensuring timely availability of all required logistical services, visas etc. to achieve customer satisfaction.
• Booking of hotels, flights, transport, travel plan itineraries for overseas and local business trips of HR teams.

Policies, Systems, Processes, and Procedures

• Follow all relevant policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
• Observe confidentiality procedures and register and track accountable documentation to ensure security and control.

Reporting

• Ensure that any requested reports are prepared in a timely and accurate manner, and meet Group requirements, policies and quality standards

QUALIFICATIONS & EXPERIENCE:

Minimum Qualification

• Bachelor’s degree in Business Administration, Human Resources or any related discipline

Knowledge, Skills, and Attributes:

• Good working experience track record
• Excellent inter-personal and communication skills (both written and oral)
•  Excellent planning and organizational skills to meet deadlines at all times
• Well verse with computer related skills and knowledge of other office equipment
• Confident and must have the ability to work without supervision
• Ability to address enquiries

Minimum Experience

• 2-3 years relevant experience in a similar role.