Senior Officer, Inward Cheques Clearing & Special Handling (UAE National)

  • One FAB Tower, Abu Dhabi, United Arab Emirates
  • Full-time
  • Division: GCOO
  • Sub Division: Group Operations

Company Description

Now it’s your time to join the #1 bank in the Middle East and one of the most prestigious financial companies in the region. Shaking up the world of banking requires a lot of smarts and skill. We’re looking for the brightest and best to help us reach our goals and we’ll also help you reach yours. Your success is our success as you grow stronger in your career. Join us and leave a legacy of your own, as a pioneer in both the company and the industry

Job Description


 The job-holder is responsible for processing a sub-section of operations, within a specific product or functional area for all Cheques Clearing Functions and ensure quality and timeliness of the delivery in a cost-efficient & error-free manner, subject to high risk management and Bank’s / Regulator Compliance standards. S/he is expected to support the unit in:

  • Ensuring efficient error free processing of transactions with strict compliance to policies and within the agreed SLAs
  • To minimise operations risks for the Bank by ensuring that all transactions that are processed comply fully with underlying customer or internal instructions
  • Ensuring conformance to internal procedures / policies / guidelines and local and international norms and regulations as applicable
  • Undertaking all daily-processing activities related to a particular product or sub function in CMU
  • To assist departments by providing appropriate delivery and support functions
  • To ensure Documentations record management (hard / soft copy & scanned version) and archival as per guidelines
  • To be responsible as primary custodian of security items & customer records
  • To participate actively in the various initiatives within section / unit / FAB Centralized Operations and the Bank as and when required
  • To engage on any other activity, falling within pretext of a Processor
  • Providing periodical reports and management information for effective decision making


Policies, Systems, Processes & Procedures

  • Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner
  • Demonstrate compliance to organization’s values and ethics at all times to support the establishment of a value drive culture within the bank

Continuous Improvement

  • Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction


  • Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards


  • Get 100% satisfactory of internal and external customers score


  • Turnaround time adherence
  • No. of errors in transaction processing to be controlled
  • Benchmarks of product(s) being handled
  • Zero operations losses





Minimum Qualification

  • Higher Secondary level or equivalent education with accounting/ banking background

Minimum Experience

  • A minimum of 1 years’ relevant experience in the banking operations sector with at least 3 years in similar positions of progressively increasing managerial responsibilities in the banking operations function
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