Program Manager is responsible for organizing, developing & managing delivery of programs under respective portfolio to support the organization’s goals and objectives. Working together with Service leads & Portfolio leads in delivery of program and projects with help of project managers

Key Accountabilities :

• Manage one or more business programs & projects
• Program manager is responsible for aligning programs, projects to strategic objectives and goals of respective service line working closely with Product owner, service owner and portfolio lead
• Work with PMs and engage with Technology, training, PMO and Heads of department to ensure successful implementation of projects and programs.
• Planning and designing the programs and projects and proactively monitoring its progress, resolving issues and initiating appropriate corrective action
• Managing both the dependencies and the interfaces between projects
• Ensuring there is allocation of common resources and skills within the program’s individual projects
• Work together with the service lines and domains to have successful program delivery.
• Track and manage all risks, issues and dependency related to program and project to minimize the impact also support the project managers in managing the risks / issues related to their respective projects.
• Work with and provide regular updates to Sr. Business executives & IT executives regarding the portfolio
• Guide / coach & grow team of project managers, project leads to become successful and achieve organization objectives

• Min. Graduate, Master preferred
• Total IT delivery experience of 12+ years
• Min 8-10 years of experience in delivering projects in banks in role of project management, program manager or portfolio manager
• In depth knowledge of banking & technology is essential and experience of working with cross functional team 
• Good stakeholder management capability and worked with senior management Experienced in managing the team size of more than 10-20 people