Relationship Officer

  • Full-time
  • Sub Division: Commercial Banking
  • Division: Corporate and Commercial Banking Group

Company Description

FAB, the UAE's largest bank and one of the world's most secure financial institutions, is dedicated to creating value for its employees, customers, shareholders, and communities. Through innovation, agility, and differentiation, FAB is committed to fostering growth.

We are looking for top talent and your success is our success. Accelerate your growth as you help us reach our goals and advance your career. Be ready to make your mark a top company, in an exciting and dynamic industry.

Job Description

Job Purpose:

  • Meets assigned targets for profitable sales volume and strategic objectives in assigned brokers

Key Accountabilities:

  • Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet assigned targets.
  • Meets assigned targets for profitable sales volume and strategic objectives.
  • Proactively leads a joint channel planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive broker channel relationship.
  • Manages potential channel conflict with other firm sales channels by fostering excellent communication internally and externally, and through strict adherence to channel rules of engagement.
  • Ensuring origination and execution of customer onboarding process.
  • Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
  • Demonstrate compliance to organisation’s values and ethics at all times to support the establishment of a value drive culture within the bank.
  • Liaises with relevant team within the Bank to support brokers to fasten and streamline the onboarding process
  • Contribute to the identification of opportunities for continuous improvement and sustainability of systems, processes and practices considering global standards, productivity improvement and cost reduction.
  • Assist in the preparation of timely and accurate statements and reports to meet department requirements, policies and quality standards.
  • Internal TAT management
  • Adherence to policies, processes, and procedures of FAB
  • SME & Mortgage Experience Only 

Qualifications

Minimum Qualification

  • Bachelor’s Degree in Commerce, Business Administration, Finance, Banking or a related major field of study is preferred

Minimum Experience

  • 2-5 years’ relevant experience in the Corporate, Commercial or Business Banking with at least 2 years in similar positions of progressively increasing responsibilities in sales function.
  • 1-3 years relevant knowledge of Mortgages and or Loans from a brokerage, bank or similar Financial Institution
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