Back of House Manager

  • State College, PA, USA
  • Full-time

Company Description

FireSeeds is the recruiting firm partnered with Chick-fil-A Happy Valley. You are applying to the Kitchen Director role with Happy Valley.

Located in State College, PA, Chick-fil-A Happy Valley is owned and operated by Bruce Herold, who has been working with Chick-fil-A for over twenty years! Bruce opened Chick-fil-A Happy Valley in 2010 and has led the business to significant sales growth. They plan to hit over 7 Million in revenue by the end of 2020! Bruce has a passion for his team and developing leaders. His team values thinking of others first, holding one another accountable, responding with courage, accepting responsibility, and growing in wisdom. Chick-fil-A Happy Valley exists to glorify God by being State College's most caring company! Join a team of engaged employees who care about one another and enjoy selling great food fast and accurately with genuine hospitality.

Job Description

Chick-fil-A Happy Valley is seeking a Kitchen Director with the ability to provide operational oversight and strong leadership to its 85+ team members. The ultimate goal for this person is to work alongside the Owner/Operator and leadership team to play a key role in leading the Kitchen Operations. This leader will oversee the overall quality and safety of food production while developing their team to do the same. This individual must be committed to meeting and exceeding company goals as well as passionate about the growth and impact of a team and organization. After 2-3 years of learning and adding value to the business, this leader would have the opportunity to apply to Chick-fil-A Corporate’s Leadership Development Program (LDP), a program that Chick-fil-A selects futures Operators out of, or apply directly to become and Owner/ Operator.

POSITION KEY RESPONSIBILITIES

  • Hold the team of 85+ accountable to Chick-fil-A core values and productivity standards
  • Ensure the highest food quality and safety
  • Train and develop team members as well as improve team performance
  • Set performance goals for kitchen team members using the customer experience monitor 
  • Benchmark performance metrics against chain top 20% performance
  • Perform off-shift managerial tasks such as inventory, ordering, and scheduling
  • Work with leadership team to ensure excellence in overall dining experience
  • Meet regularly with the Operator and leadership team for development

Qualifications

  • Bachelors Degree Preferred
  • 2-3+ years of leadership and/or management experience
  • Experience developing other leaders
  • Demonstrates leadership mentality
  • Systems, Processes, and details driven
  • Passionate about understanding and developing team members
  • Ability to keep composer under high pressure and make decisions quickly
  • Demonstrates positivity, determination, and competitive spirt to exceed goals 
  • Ability to be a team player and think of others first
  • Possesses a willingness and desire to serve and learn

Additional Information

Competitive Compensation, Bonus Opportunity, 100% paid health insurance, gym and phone allowance