Director of Operations

  • Westminster, CO, USA
  • Full-time

Company Description

Located in Denver, CO, Chick-fil-A Orchard Park is owned and operated by Wes Yahara, who has been with Chick-fil-A for the past 6 years! Because of his passion for helping and developing people, Wes started his career with Chick-fil-A eager to learn everything there was to know about the company. After positively impacting several Chick-fil-A’s by implementing his results and proven strategies, Wes opened Chick-fil-A Orchard Park in January 2018. The company exists to provide an incredible work experience that focuses on developing individuals to succeed in and outside of Chick-fil-A. Join a growing team who is dedicated to seeing you succeed and strives to deliver a remarkable experience to each and every guest.

Job Description

Chick-fil-A Orchard Park is seeking an Operations Director who has a large capacity for organizational oversight and development. The ultimate goal for this person is to oversee all Directors and hold them accountable to the goals set within their specific departments. The Operations Director will play a key role in overall profitability, sales growth, and providing an excellent customer experience. This individual must be someone who is hands on and able to jump into the fast pace of Chick-fil-A. Long-term, this individual will have the opportunity to continue to serve as a top leader in an even larger capacity or even pursue becoming an Owner/ Operator themselves!

POSITION KEY RESPONSIBILITIES

  • Ensure operational excellence (food safety, positive guest experience, etc.)
  • Oversee and develop top leadership within the restaurant
  • Lead teams of up to 35 team members on a shift
  • Handle Operational, Financial, and Human Resource responsibilities daily
  • Develop and implement structural systems
  • Perform a wide variety of tasks both on and off shift
  • Help shape the business and bring new ideas to the table
  • Wear multiple hats (ensure efficiency, monitor guest experience, participate in interviewing, selecting and training team members, scheduling, restaurant maintenance, etc.)
  • Meet regularly one on one with the Operator and work as a partnership
  • Ensure Chick-fil-A Orchard Park is meeting and exceeding all Chick-fil-A standards

Qualifications

 

  • Bachelors Degree Preferred 
  • 3-5+ years of management experience or leading a team
  • Humble; willing to do tasks that others might consider beneath them
  • Ability to bring positive energy to the room; evident that you love what you do
  • Driven to achieve excellence in all areas
  • Ability to adapt quickly to new tasks
  • Incredible desire and drive when it comes to work ethic
  • Ability to see things through to completion
  • Ability to see things differently; pick up on what others miss
  • Ability to comprehend and implement systems
  • Provide consistent and determined service to guests and team
  • Possess personal empowerment; ability to empower others
  • Ability to take ownership

 

Additional Information

Competitive Compensation, Health insurance, PTO