Assistant SFDC Dev Manager

  • Bangalore, India
  • Full-time

Company Description

FireEye is the intelligence-led security company. Working as a seamless, scalable extension of customer security operations, FireEye offers a single platform that blends innovative security technologies, nation-state grade threat intelligence, and world-renowned Mandiant® consulting. With this approach, FireEye eliminates the complexity and burden of cyber security for organizations struggling to prepare for, prevent, and respond to cyber attacks. Learn more about FireEye's world-class solutions and global footprint at https://www.fireeye.com/company.html.

Job Description

The Salesforce Assistant Dev Manager is a critical technical  hands-on role within the ETS team that interacts with ETS managers and business stakeholders across the company to ensure that business needs and expectations related to continuous improvements and SFDC platform enhancements and support are being met.  This is a key role that provides strategic consulting guidance and plays a key role in the project execution and enhancements aligned with the technology roadmap.  This is a growth opportunity for IT Leads that want to enhance their career through a combination of leadership, project management, staff management & technology skills in a fast-paced and dynamic environment

·         Manages the Salesforce platform and serves as the single point of contact for platform support and release management (DevOps, CI/CD)

·         Manages a team of administrators supporting the Salesforce platform, including hiring, setting priorities, establishing goals and objectives, evaluating performance, allocating workloads, and setting deadlines

·         Fosters and builds relationships between the ETS team and business stakeholders to ensure alignment and transparency into ongoing team activities

·         Responsible for Salesforce platform licensing and compliance, including installed managed packages

·         Responsible for delivery and change management related to Salesforce major upgrades, including CPQ, Advanced Approvals, Billing, and all other managed package upgrades, to ensure that the platform is always running the supported versions

·         Responsible to maintain an Excellent security health check score, and manages intake and solution delivery of security initiatives related to the Salesforce platform, including API management of integrated systems

·         Primary contact for the audit team and is responsible for SOX control definition, compliance, and quarterly audits

·         Manage the Salesforce enhancement and production support release cycle.

-           Analyze the platform technical debt periodically and come up with roadmap for minimizing it

 

 

Qualifications

·        

-        7+ years of broad IT industry experience

-        4+ years of hands-on Salesforce technical experience and 2+ years with Salesforce project management and/or support/delivery experience

-        Experience with CI/CD tools like Copado, Jenkins, GitHub

-        Good technical expertise with SFDC Sales Cloud, Service Cloud, Community, CPQ

-        The individual must be a self-driven, motivated Lead with strong analytical and problem-solving skills, and leadership presence

-        Outstanding verbal, written, communication, interpersonal and presentation skills

-        Well organized, results oriented leader with strong ability to communicate and work effectively with technical and non-technical users

-        Must have the ability to confidently communicate and deliver business information to senior leaders

-        Takes ownership of problems and proactively resolves technical problems, ensuring that technical solutions continue to meet business requirements and aligns with the vision, mission, objectives, strategy of the team

-        Strong understanding of Agile Software Development Lifecycle processes

-        Bachelor’s degree in computer science or related field

 

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