Regional Support Operation Executive, Seller Flex

  • Bengaluru, India
  • Full-time

Company Description

Greater talent distinguishes great companies from the rest. Fiddich partners with organizations across the globe to optimize talent attraction and retention.

Organizations partner with Fiddich to attain the highest levels of excellence in their talent strategies. Serving as a critical partner for organizations, we take great pride in what we do — connecting great people to great opportunities, helping businesses win!

Each day, we work to be the best talent solutions provider in the world. To us, that means developing long-lasting partnerships and caring more than any other provider. We’ll go further to understand the needs of our customers, our candidates, and our employees and to deliver on our promises. That’s what differentiates us from our competitors. .......................................................................................................................................................................

Our client is an American electronic commerce and cloud computing company with headquarters in Seattle, Washington, looking for experienced candidates to join their team. Our client is the largest Internet-based retailer in the world by total sales and market capitalization.

For details visit https://www.fiddichconsulting.com/ 

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Job Description

Roles and Responsibilities:
1. Remotely monitor efficient functioning of the assigned seller flex sites via call, emails and by coordination with field executives
2. Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations
4. Train and direct associates for execution and adherence of norms and practices
5. Trigger the audit of the sites by field executives for various operational performances, restrictions, and norms
6. Devise and deploy SOP's, analyse data, and propose features and processes, which focus on improving the Seller experience
7. Willing to work on weekends and travel extensively within and between the cities.

Qualifications

BASIC QUALIFICATIONS

1. 0-3+ years of experience in an operational role.
2. Highly proficient in Microsoft Office and Windows based applications.
3. Demonstrated analytical ability, results-oriented environment with external customer interaction.
4. Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
5. Able to work independently

PREFERRED QUALIFICATIONS

1.Post graduate (MBA)
2. Skill to handle sellers as stakeholders/customers with outstanding organizational and follow-up skill
3.Good analytical and problem solving skills with a capability of setting priorities and working under pressure
4. Must be able to multi-task, managing multiple sites simultaneously with attention to detail and high capability to work on different projects in parallel
5. Experience working with logistics and/or manufacturing industry is an advantage.

Additional Information

All your information will be kept confidential according to EEO guidelines. For details visit https://www.fiddichconsulting.com/