Help Desk - First Level POS Software

  • Huntington Beach, CA
  • Full-time

Company Description

Fetch Recruiting is a different kind of technical recruiting firm.  Fetch combines a nearly-embarrassing number of years of experience with both technology and recruiting to bring our clients targeted candidates.  Our focus is technical, but we also work on the peripheral roles that touch technology.  Our mission is to maximize the hit ratio, and minimize the sleaze.  With integrity and ethics leading the way, Fetch’s goal is to form client and candidate partnerships with a long-term view. http://fetchrecruiting.com/about-us/

Our clients are primarily in the start up, high growth and web space. We have multiple clients in Santa Monica and West Los Angeles looking for this same skill set.

Job Description

Stable POS/ERP software with an established global customer base is looking for a 2 year Help Desk person to supplement its world class Help Desk/Customer Support Desk. The team provides excellent customer and help desk support, including basic software and PC troubleshooting, POS software troubleshooting, and escalaation when necessary. The company fosters growth, inter-office transfers and multiple career paths. It's a great way to get your foot in the door for a company where you can stay and expand your career over the years.

Qualifications

  • 2 years help desk for a software product
  • Basic troubleshooting for hardware and software
  • SQL queries a bit plus
  • POS or ERP a big plus
  • Flexiblity, excellent communication, customer service and follow through skills.
  • Degree preferred, but not required

Additional Information

KEYWORDS - Help Desk, Software Support, Troubleshooting, first level, SQL, POS