Fenix Group is a Systems Integrator focused on battlefield technologies.  Our mission is to reduce risk and cost to the warfighter by enabling battlefield intelligence at the edge, increasing soldier lethality and allowing smaller teams to control larger areas.  Our experience in deploying specialized austere environment communications systems to enable a "Battlefield of Things" (TM) allows us to connect drones, augmented reality enabled battlefield robots, loitering munitions, and other sensor ecosystem end points to enable US military and first responders with at-the-edge intelligence. 

Security Clearance Requirement: TS/ SCI with Full Scope Polygraph

Assist team with data management and reporting support for Customer TDY and assignment activities. Collect, input, update, manage and report large amounts of resource and assignment related data. Directly coordinate/support all aspects of Customer TDY activities, including but not limited to: coordinate travel reservations and schedules; arrange and schedule for travelers to receive required training, certifications and inoculations; make appointments; obtain passports and visas; complete accounting instruments; provide procedural guidance; initiate and disposition various written and electronic correspondence; communicate formally with other Customer elements and agencies; troubleshoot and provide support for personnel on TDY status; provide general support to the customer supervisor and others who are providing customer directed TDY support; update databases including TDY, training, certifications etc. for all travelers; research and prepare personnel packages for Customer review and disposition. Must be customer service oriented and have exceptional customer support skills. Must be a proven self-starter and make sound judgments with little supervisory intervention. Provide follow-through and follow-up to ensure TDY coordination is complete, compliant and satisfactory to the Customer organization. A strong background in the Customer’s method of operations is required. May be required to perform occasional ad hoc tasking in support of other aspects of the program.

Security Clearance Requirement: TS/ SCI with Full Scope Polygraph

Required Skills:

·  Bachelor's Degree and 11 years of experience

·  Must be skilled in MS Office Suite of tools to include advanced level skills with excel and the use of database tools and Sharepoint.

· Must be able to organize, work with and report large data sets for usable products.

· Background and extensive experience with Customer protocol and procedures

· Strong understanding of customer field environment and nature of TDY assignments.

· Excellent written and oral communication skills.

· Willing to “go the extra mile” in customer service and effort in ensuring that time critical requirements are met.

· Tolerant, tactful, respectful, and helpful to Staff Officers, personnel and travelers as well as various customer elements, sometimes responding to stressful, time critical requirements.

· Valid driver’s license is required, and must be willing to drive distances up to 20 miles between buildings in order to expedite visa and passport requirements.

· Strong background in Sponsor communications, understanding of assignments, requirements and related deliverables.

Desired Skills:

· Recent experience in customer TDY support coordination.

· Strong background in Microsoft PowerPoint and database administration.

· Demonstrated ability to work as part of a small team and independently.

· Experience communicating with Customer Staff at high levels.

All your information will be kept confidential according to EEO guidelines.