Technical Control Specialist

  • Colorado Springs, CO, USA
  • Full-time

Company Description

Fenix Group is a Systems Integrator focused on battlefield technologies.  Our mission is to reduce risk and cost to the warfighter by enabling battlefield intelligence at the edge, increasing soldier lethality and allowing smaller teams to control larger areas.  Our experience in deploying specialized austere environment communications systems to enable a "Battlefield of Things" (TM) allows us to connect drones, augmented reality enabled battlefield robots, loitering munitions, and other sensor ecosystem end points to enable US military and first responders with at-the-edge intelligence. 

Job Description

Job title: Technical Control Specialist II

Location: Cheyenne Mountain AFS, Colorado Springs, CO

Shift work: Yes, Positions may be 8x5 days; or 12-hour day shift or 12-hour night shift, including holidays and weekend

Shift differential: as applicable, 10% for night shift

Paid Overtime: Yes, as applicable (SCA 23182)

Security clearance Required: Final TS/SCI

Currently seeking Technical Control Specialist II to support the newly awarded NISSC II contract. Your career at E&M enables NISSC to fulfill its mission to “provide classified communications and processing for Command and Control (C2) capability in organizational work centers at NISSC sites.” As a member of our team, you will support corporate and customer mission to provide world-class IT services and support that connects systems and users across NORAD in the areas of software development/maintenance, network services, cyber security, systems administration, and other mission-critical areas.

Essential Roles & Responsibilities:

As a Circuit Actions Technician, you will be responsible to: Research, identify, and comply with Cheyenne Mountain Communications Design and Installation Criteria. Perform Circuit Actions training and documentation/train Technical Control Facility (TCF) floor personnel on new/modified circuits and/or systems. Develop accurate “as-built” documentation for Circuit Actions Team Lead for distribution (TCF Chief/ Training Chief) prior to activation or deactivation of circuit and/or systems. Install circuitry/equipment as defined by Defense Information Systems Agency (DISA) Telecommunications Service Orders (TSOs) and requirements cut-sheets. Maintain circuit history folders and administrative files. Review and provide comments on installation packages, Support Plans, Project Support Agreements, Service Level Agreements, Memorandum of Agreements, Work Order Management Systems requirements (WOMS), Systems Change Forms (SCFs), Systems Change Requests (SCRs), and other plans affecting communications systems. Manage assigned projects. Develop and design technical solutions. Coordinate Authorized Service Interruption (ASI) processing; perform trend analysis, perform initial test and acceptance circuit testing and specialized circuit and system testing in support of operations, other agencies, contractors, and tiger teams. Process DISA TR/TSR/TSO/Completion/Exception/Delayed Service reports. Perform additional duties as required. Perform TCF Crew Operations duties as needed. Deploy to Mission Centers to perform circuit restoration/repair actions for complex systems/circuit outages.

This position is considered Mission Essential. You must be prepared for and be able to report to work and remain on site for extended periods of time during emergencies and drills. During such periods, you may be unable to maintain contact with anyone outside the site, including family and friends.

You must sign a letter of commitment acknowledging and agreeing to this requirement.

Qualifications

Security clearance Required: Final TS/SCI

Required Experience, Knowledge, and/or Skills:

· Must meet DoD 8570 certification eligibility requirements (Security + or higher level).

· Must have excellent technical and communications skills to effectively interface with internal and external customers at all levels.

· Must be able to work in a high visibility environment, focused on 24X7 mission availability, and quickly

respond to customer direction/requests.

· 5-7 years’ experience in technical control or circuit actions operations or a related field.

· Demonstrated ability to develop communications technical solutions & “as-built” documentation; install and configure communications equipment and systems; use of database applications; and familiarity with DISA Facility and Information Tracking (FACiT) program desirable.

· Working knowledge of legacy serial communications interfaces (RS530/232/422).

· Working knowledge of legacy layer-2 protocols ADCCP, Mode 1, Mode 1A, MWTTY, GSM, ASCII.

· Ability to construct DB-25/15/9, RJ-45, 568A/B cables.

· Working knowledge of layer-3 IP network functions and the ability to configure network appliances operating at this layer.

· Ability/knowledge of various serial/IP network and cable test equipment tools (from 75bps - OC192).

· Familiar with terminal emulation software (i.e., HyperTerminal and putty) and network monitoring tools (i.e., What's up Gold and Internet Explorer).

· Cisco, Juniper, CTP, ATM, SONET training considered a plus.

Desired Experience, Knowledge, and/or Skills:

· Understanding of OPSEC requirements for the USAF

Required Education:

· Bachelor's Degree in Computer Science, Information Technology, Computer Engineering or equivalent discipline & 5 yrs applicable experience (Applicable Master's Degree & 3 yrs experience)

Additional Information

All your information will be kept confidential according to EEO guidelines.