Scheduling Coordinator - Home Healthcare Administration - Westlake Village
- Westlake Village, CA
FeldCare Connects is a therapy care provider. We provide home health therapy care (like physical therapy) to patients throughout California. We connect our partner agencies to the top therapists and use the most innovative software to achieve efficient and effective patient care. We distinguish ourselves from our competitors by consistently providing quality professional therapy services with superior patient outcomes. Our company policy mandates our actions to constantly reflect our goal- to help the patient. We promote ethics and integrity in a way that radiates our mission to our contract therapists and our home health
agencies. We provide patients with the most dedicated, passionate, and experienced therapists to fit their needs, including Physical Therapists, Occupational Therapists, Speech Language Pathologists, and
We're looking for experienced, ambitious candidates to work in the administrative office to help coordinate and manage patient care.
Our Scheduling Department follows up with hundreds of clinicians and patients throughout the day to ensure that patients are being seen on time. Home healthcare has strict regulations regarding when visits can be done, so scheduling is critical to maintaining compliance and quality of patient care. Our Schedulers have to help clinicians schedule by coordinating with patients (and sometimes coordinating family-members to translate when the patient isn't English-speaking).
Schedulers have to be extremely detail-oriented and organized, and they must have impeccable follow-up. We receive upwards of 80 new patients a day and we can't let any patients fall through the cracks.
A well-qualified candidate would:
Have excellent interpersonal, communication, and customer service skills- verbal and written
Have experience working in a home health administrative setting, and/or have worked in a PT or OT clinic
Have a typing speed of approximately 50WPM or more
Be able to handle a lot of communications
Work well on a team
Be resourceful and solution oriented
Be fun and outgoing
Have flexibility to work the occasional Saturday and/or Sunday
Thank you for your interest in our team!