Feeding San Diego is a non-profit organization on a mission to connect every person facing hunger with nutritious meals by maximizing food rescue. Established in 2007, Feeding San Diego rescues surplus food from local and national food donors before it goes to waste and gets it to people facing hunger in San Diego County. It is the only Feeding America partner food bank in the region. Each year, the hunger-relief organization provides more than 35.4 million meals to children, families, seniors, college students, military families, and veterans in partnership with a network of nearly 350 local charities, schools, colleges, faith communities, healthcare providers, and meal sites. It operates nine distinct programs countywide that support people facing hunger with food assistance or resources. More than 76 percent of the food distributed by Feeding San Diego is rescued, allowing high-quality food to be redirected instead of going to waste. By diverting more than 31 million pounds of food from the landfill, Feeding San Diego protects people and the planet.

Feeding San Diego is dedicated to building a team that reflects the diverse county we serve, including those with varying backgrounds and life experiences. Applicants who strengthen our team through personal knowledge of poverty and food insecurity, as well as members of marginalized groups, are encouraged to apply.

Job Title: Volunteer Projects Lead

Shift: Times vary, volunteer shifts take place Monday - Saturday, including 3 evenings per week

Reports to: Volunteer Manager                                  

Status: Non-Exempt, Full Time

Pay: $20 - $21.50 hourly wage

JOB SUMMARY

The Volunteer Project Lead ensures an excellent experience for individuals who volunteer in support of the mission of Feeding San Diego. This is accomplished by providing operational support to volunteers during their Food Sorting volunteer shifts. Imperative to this role is a positive attitude, strong interpersonal communication skills, and the ability to interact with individuals from various backgrounds. In addition, the Volunteer Project Lead may be required to complete other tasks assigned by the Volunteer Manager  to support Feeding San Diego’s mission.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following duties and responsibilities are those considered to be essential but do not represent all job functions that may be required to be performed by this position.

Volunteer Engagement

• Establish and maintain exemplary interactions with volunteers, donors, partner organizations, vendors, and coworkers.
• Ensure all volunteers have an engaging, productive, safe, and fun volunteer shift.
• Communicate with volunteers, staff, and community partners to encourage donations of time, funds, and voice.

Volunteer Project Logistics

• Set up, coordinate, and clean up assigned volunteer projects.
• Speak to large groups, give tours, and train/engage with volunteers during the volunteer project.
• Work with the Operations Department to ensure timely and accurate project completion.
• Ensure all volunteer areas are compliant with Feeding San Diego Standard Operating Procedures.
• Ensure all volunteer areas are compliant with FDA cGMP and OSHA standards and Feeding San Diego Standard Operating Procedures for personal safety, food safety, and cleanliness at the end of each volunteer shift.
• Other duties as assigned.

INTERACTION
The Volunteer Projects Lead will interact closely with individuals from the Operations and Programs departments and a diverse cross-section of volunteer participants from the community.

SUPERVISORY RESPONSIBILITIES
None
 

EDUCATION/YEARS EXPERIENCE

Required

• Demonstrated success training, organizing, or coaching large groups in a specific skill (or equivalent)
• Basic level computer skills: email, internet search engines, word processing, and spreadsheet software
• High school graduate or GED

Preferred

• Bachelor’s degree
• Food Safety training
• Electric pallet jack experience
• Previous experience working in the nonprofit sector
• Previous experience working with the community

Any combination of education and work experience that would be equivalent to the stated minimum requirements would qualify for consideration for this position.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge:

• General nonprofit organizational practices and basic mathematical functions

Skills:

• Operate an electric pallet jack, manual pallet jack, and floor scale, or complete qualifications for operating these pieces of equipment within the first 6 months of being on the job;
• Walk, turn, pivot, stand for long periods of time; lift up to 50 lbs.

Abilities:

• Utilize independent judgment
• Maintain attention to detail while completing all tasks
• Be active for an entire shift
• Display tact and patience with others
• Sense and abate safety hazards
• Multi-task; be comfortable leading a group of individuals
• flexibility to remain focused in a dynamic environment
• display a positive attitude at all times
• speaking with confidence and clarity to large groups

Tools and Equipment Used

• Personal computer, multi-line phone, copier, printer, electric pallet jack, manual pallet jack

LICENSES/CERTIFICATIONS

• Community First Aid/CPR Certification*
• ServSafe Certification*

*These must be obtained within the first three months of employment, if not already acquired.

PHYSICAL & ENVIRONMENTAL REQUIREMENTS

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to:

• Work in an environment with a varied noise level and can be considered moderate.
• Perform work in an office adjacent to a warehouse and within a warehouse, which may occasionally create exposure to dust and pollens.

Feeding San Diego provides equal employment opportunities to all employees and applicants without regard to race, color, religion, national origin, ancestry, gender, sex, gender identity or expression, age, medical condition, sexual orientation, marital status, citizenship, pregnancy, physical or mental disability, genetic information, veteran status, military status, caregiver status or any other characteristic protected by federal, state or local laws.