Dock Manager

  • Full-time

Company Description

When you need to ship low-weight packages to residential customers, consider efficient, economical FedEx SmartPost shipping service. By utilizing the U.S. Postal Service® (USPS) for final delivery, FedEx SmartPost reaches every U.S. address, including P.O. boxes and military APO, FPO and DPO destinations. You can even use FedEx SmartPost to ship to Alaska, Hawaii and all U.S. territories.

FedEx SmartPost is a great solution for online retailers, catalogers, fulfillment houses and direct marketers who are looking for a cost-effective means of shipping low-weight packages to residential customers.

FedEx SmartPost shipping advantages — state-of-the-art technology, 25 strategically located hubs, dock-door to doorstep pickup and delivery, zone-skipping expertise, and an alliance with the USPS — all work together to provide a streamlined process and reliable delivery.

Job Description

Job Summary • Under the direction of the Manager - Dock Operations or Senior Manager - Hub, the Dock Manager I oversees and manages the day-to-day operation of the hub and collaborate with cross-functional co-workers to provide the best possible service to the customers through timely and safe movement of parcels throughout our system, in accordance with company policies and procedures.
Essential Functions • Prioritize, schedule and delegate dock employee work assignments to meet company performance standards
• Interview, hire, train, and direct work assignments, reward/discipline employees, resolve employee conflicts or complaints, and assist in the resolution of RESPECT claims and employee relations issues as they arise. Evaluate dock employee performance and development needs to challenge their potential
• Conduct presort meetings to effectively communicate values, strategies, and objectives, and assign accountabilities; plan, monitor, and appraise job results; develop a climate for offering information and opinions
• Communicate and obtain productivity and quality goals during sort.
• Assess and define assigned hub employee training needs and participate in on-the-job and new hire training. Provide educational opportunities to employees
• Address equipment malfunctions and/or immediately notify major and potential problems to the Maintenance Department
• Ensure compliance with all safety and work rules and regulations, and the maintenance of departmental housekeeping standards. Manage safety programs; investigate problems and recommend corrective actions
• Conduct performance reviews and provide continual feedback on both positive and negative performance.
• Motivate employees to maximize productivity and potential through fairly rewarding & recognizing employees.
• Complete audits for load quality, safety and work rights.
• Investigate missing pallets or errors
• Accurately complete all required paperwork, records, and documents such as inventories, maintenance reports, and quality checks
• Ensure trailer space is maximized without damaging packages through load quality checks
• Ensure organizational/departmental compliance with all local, state and federal regulatory agencies. Promote affirmative action and equal employment opportunity
• When required, participate in daily/weekly/monthly site staff meetings, corporate planning meetings and conference calls. Attend meetings, development training, and conference calls
• Perform other duties as assigned

Qualifications


Preferred Qualifications
Minimum Education • Bachelor’s degree in Operations, Business or related area required OR three (3) years experience required as supervisor or related area if no bachelor’s degree
Minimum Experience • Three (3) years experience required as supervisor or related area if no bachelor’s degree
Other Job Description Information
Minimum Experience • Three (3) years experience required as supervisor or related area if no bachelor’s degree

Required Qualifications- Abilities and/or Licensure
• Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals
• Ability to compute rate, ratios and percent
• Effective communication skills
• Ability to organize, motivate, and lead employees
• Basic computer skills and ability to use Microsoft Word, Excel, and PowerPoint
• Ability to proficiently communicate verbally and in writing using the English language

Additional Information

Minimum Salary:  $38,896.00/annually

DO NOT APPLY VIA SMART RECRUITERS - APPLY VIA LINKS BELOW:

Apply at:  www.fedex.com/careers

or

https://sjobs.brassring.com/tgwebhost/jobdetails.aspx?partnerid=25734&siteid=5022&jobid=109801


FedEx SmartPost is an equal opportunity/affirmative action employer (Minorities/Females/Disability/Veterans), committed to a diverse workforce