Fastmarkets is an industry-leading price-reporting agency (PRA) and information provider for global commodities, providing price data, news, analytics and events for the agriculture, forest products, metals and mining and new-generation energy markets.

Fastmarkets' data is critical for customers seeking to understand and predict dynamic, sometimes opaque markets, enabling trading and risk management. Fastmarkets is a global business with a history dating back to 1865 and is built on trust and deep market knowledge. It has more than 600 employees spread across global locations in the UK, US, China, India, Singapore, Brazil, Belgium, Finland and beyond. 

The Role

The Head of Strategic Accounts Americas is a critical sales leadership role with continued responsibility for the Americas team for Fastmarkets across mid-tier accounts and customers.

The right candidate will have a track record in developing, coaching and training teams of

account managers to deliver against specific goals and KPI’s relevant to their sales tier. This senior position will support our customer strategies and go-market approach throughout Americas whilst also acting as a day-to-day go-to leader for all Account Managers in the region.

Principal Accountabilities

As the Head of Strategic Accounts, you will be accountable for delivery in the following areas;

• Full ownership and accountability for the development and growth of your Fastmarkets Strategic Accounts
• Understanding and continued support of long-term price adoption across the respective commodity portfolio
• Work with sales enablement to deliver a challenger-based sales process that underpins the growth strategy
• Identification and mitigation to key risks to ensure protection of your Strategic account book
• Weekly, monthly and annual forecasting with 95%+ levels of accuracy
• Hiring, development and retention of a large, global and diverse sales team
• Responsible for sales training of the team, expected to develop high potential sales staff in other areas of the business to ensure a pipeline of future Strategic Account Managers
• Working directly with Customer Success to drive continued adoption of Fastmarkets pricing and embedding of Fastmarkets data in customer workflow
• Work directly with Sales Operations to ensure the team is run by an accurate data driven approach to sales performance
• Full and seamless integration of new acquisitions into the Fastmarkets Strategic Accounts Team
• Working directly with other sales managers to upskill their teams and help top sales talent progress into the Global Account Teams.

We recruit talented, dynamic people with diverse backgrounds and experiences, all united by a belief in our mission to provide the world’s leading and most trusted price reporting, events, and intelligence service for the markets we serve. We’re proud to be an equal opportunities employer and are committed to creating a fully inclusive workplace, where everyone feels able to participate and contribute meaningfully.

If you are open-minded, curious, resilient, solutions-oriented and committed to promoting equality, then read on...

KNOWLEDGE, EXPERIENCE AND SKILLS

We are looking for an individual who is highly motivated, driven, and have a passion to be part of a fast-paced, successful team. Being a strong team player is also important as well as someone who is happy to work flexibly.

The individual will have strong experience in managing a £5m+ Book of Business. The role will expect a leader that puts development and coaching of their staff first knowing that results will effectively follow. Equally important is a management style that is empathetic and understanding while remaining focus and determined to see through improved client relationships and growth across the whole book. The successful candidate must be comfortable in working in a matrix organisation with dual reporting lines.

If you're excited about the role but your experience, skills or qualifications don't perfectly align, we encourage you to apply anyway.

Our Values

Fastmarkets people come from all different walks of life. It’s this mix of brilliant personalities, experiences and insights that gives us that warm, open, and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are, there are six things we all have in common – and they form our Fastmarkets values.

Created by our own employees to reflect some of the personal traits that Fastmarkets people have, our values are key to what makes our culture unique. They reflect who each of us are and they're embedded in everything we do. Our values are:

• METRICS DRIVEN. We use insights to improve our customers’ experience and our business performance
   
• ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done
   
• GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency
   
• INCLUSIVE. We are inclusive and respectful, celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day.
   
• CUSTOMER CENTRIC. We are customer-centric in all that we do
   
• COLLABORATIVE. We are collaborative, able to work across teams and capitalise on the diversity of intellect, perspectives, and experiences.

This opportunity is available to applicants based in the following states:
•    Florida
•    Georgia
•    Illinois
•    Massachusetts*
•    North Carolina
•    New Hampshire*
•    New Jersey*
•    New York*
•    Oregon*
•    Pennsylvania
•    Tennessee*
•    Texas
•    California
•    Colorado
* Denotes states with office locations to support hybrid working

You can see that  on a map here: US Hiring States

You’ve read a little about us – now it’s over to you!

If you like what you’ve read so far and think you can see yourself as a Fastmarkets person, it’s time to fill in your application form. This form is an important part of the selection process: it’s used to determine whether or not you’ll be chosen to have an interview and acts as a basis for the questions we’ll ask you on the day.

It’s vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why you’re great.