IT Support Engineer Level 1
Job Description
Main Purpose of Job
To provide hardware and software technical support, including maintenance, repairs, advice and installations to the estate across the UK. The position is based from the Bodmin offices but does involve some away working when required. Transport is supplied.
Key Tasks
Respond to callouts within the timescale of contractual obligations
Installation of GP medical Systems
Diagnose problems and repair or remedy as required
Install and set-up computer systems / equipment
Maintenance of accurate records to meet Company deadlines
Knowledge & Skills
General:
·Windows Server, desktop administration and networking
·Linux/unix server administration and networking.
·General understanding of Computer systems and their architecture
·Social and written communication
·Good telephone manner/etiquette
Training
Technical skills development provided under a defined advancement framework and foundation skill set.
Other Company benefits
- 28 Days annual leave (inc. Bank Holidays) increasing to 33, pro-rata.
- Pension scheme,
- Health Care Plans,
- Salary sacrifice bicycle schemes
- Plus many more.