At Farm Boy, it is our mission to create a fun, fresh experience for all! Whether you are a team member or a customer, Farm Boy is passionate about creating a unique fresh food shopping experience and ensuring that we deliver on our commitments.

As we continue to grow within Ontario, Farm Boy is excited to welcome new team members that share our passion for providing the best fresh shopping experience!

This position is responsible for leading the overall business activities in the Warehouse, while effectively managing the operations for Farm Boy. The performance of the duties must ensure a quality service approach to all employees, customers and suppliers. All responsibilities must be performed in a manner consistent with the Farm Boy Way.

Major Responsibilities:

• Monitor and manage the warehouse to ensure clean, safe and efficient handling of receiving, storage and shipment of our quality products.
• Implement and maintain an environment of professional employees who respect our product, building and equipment.
• Create a team environment among all warehouse team members.
• Work closely with the Director of Distribution to set performance standards, evaluate systems and set department goals.
• Monitor, analyze and control all phases of the warehouse operations ensuring that the department operates at all times in accordance with Farm Boy policies and standards.
• Effective and timely communications on supply related issues such as shortages, damages, and rotation issues.
• Ensure proper maintenance and security of warehouse building, equipment, and fleet.
• Ensure timely execution of product distribution to the stores, while minimizing disruption to store operations.
• Ensure high-level sanitation practices to ensure a clean and safe work environment, and adherence to Health and Safety practices by all personnel.
• Identify and communicate current and potential quality issues.
• Work with Human Resources to hire, train, lead, coach, evaluate and discipline staff.
• Guide and direct the warehouse team by example and monitor staff performance, including the design of plans and agendas for the performance of work and documenting progress and required follow-up.
• May be requested to undertake other related duties on a periodic basis.

• Typically requires completion of a post-secondary program in a related field plus 3 to 5 years of management experience in a logistics or distribution environment or an equivalent combination of education and experience.
• Working knowledge of warehouse operations, procedures and equipment.
• Thorough knowledge of produce and related quality control.
• Ability to manage and control inventory in a cost-effective way.
• Knowledge of industrial Health & Safety Standards.
• Demonstrated leadership abilities.
• Superior quality and customer service standards.
• Strong problem-solving skills.
• Ability to work under pressure and meet established goals and objectives.
• Excellent interpersonal & communication skills.
• Superior time management and organizational skills with keen attention to detail.
• Familiar with Microsoft Office Suite, including Word and Excel.
• Fluency in both official languages shall be considered an asset.
• Must be flexible as to scheduling and be available for 24/7 on-call support.

Work & Sensory Environment:

• Stress from open office noise.
• Exposure to eye strain from computer terminals.
• Providing service to several people or departments, working under many simultaneous deadlines.
• Sitting for long periods of time at workstation.
• Exposure to eye strain from computer terminals.

Accommodation is available upon request for applicants and employees with disabilities.