At Fannie Mae, futures are made. The inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to impact the future of the housing industry while being part of an inclusive team thriving in an energizing, flexible environment. Here, you will grow your career and help create access to fair, affordable housing finance.

As a valued contributor to our team, you will advise customer-facing teams on tactics and strategies to ensure they possess the skills, knowledge, process, expertise, and access to information and materials required to create positive customer interactions.

THE IMPACT YOU WILL MAKE
The Business Acct Mgmt Solutions - Sales Enablement - Senior Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities:

• Advise and assist in establishing sales learning programs to continually enhance customer delivery teams' competence to drive business performance.
• Support account teams through engagement strategies, continuous alignment, and learning within the Account Management organization.
• Advise the account team on best practices for sales communications, customer engagements, and business success.
• Develop strong relationships across the organization and advise account team on business improvement opportunities.

THE EXPERIENCE YOU BRING TO THE TEAM

Required Experiences

• 2 years

Desired Experiences

• Bachelor degree or equivalent

Skills

• Relationship management including managing and engaging stakeholders, customers, and vendors, building relationship networks, contracting, etc.
• Influencing including negotiating, persuading others, facilitating meetings, and resolving conflict.
• Presenting information and/or ideas to an audience in a way that is engaging and easy to understand.
• Identifying and selecting strategic options and identifying resources to meet the defined objectives.
• Business Insight including advising, interpreting customer insights, benchmarking, etc.
• Creating visual concepts, creating content, and editing content by hand or with the help with computer software to communicate ideas.
• Experience gathering accurate information to explain concepts and answer critical questions.
• Performance measurement including evaluating programs and defining and measuring KPIs.
• Managing project plans, resources, and people to ensure successful project completion.
• Working with people with different functional expertise respectfully and cooperatively to work toward a common goal.
• Learning and training including developing, facilitating and evaluating training.

Tools

• Adobe Creative Cloud, including Photoshop, Premier Pro, InDesign, Illustrator, Adobe XD, and Acrobat DC
• Microsoft Office Suite, including Excel
• Experience using Salesforce CRM
• Vyond.
• Experience using Articulate Storyline for eLearning.
• Experience using learning management systems.
• Experience using Adobe Captivate

Reference ID# REF12875A

The future is what you make it to be. Discover compelling opportunities at careers.fanniemae.com.

Fannie Mae is primarily a hybrid company. We embrace flexibility for our employees while providing office space for in-person work and collaboration. This role is classified as Remote. If you speak with a Recruiter, they will provide you with more information about the definition of this classification.

Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at [email protected].

The hiring range for this role is set forth on each of our job postings located on Fannie Mae's Career Site. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee’s physical, mental, emotional, and financial well-being. See more here.