At FPC Global, our people are our greatest asset. We’re a fast-growing, global consultancy where collaboration, innovation, and ambition come together to deliver exceptional outcomes across the full facility lifecycle.

Founded in 2014 by our CEO, Dean Francis, we’ve grown into a team of 140+ professionals working across the Americas, EMEA, APAC, and our London headquarters. We partner with clients to deliver integrated, future-focused consultancy services—setting new benchmarks for sustainability, technology, and performance.

We believe great ideas can come from anywhere. That’s why we foster a culture where voices are heard, initiative is encouraged, and careers are built with purpose.

We are seeking an experienced professional with a senior technical project lead background to join our market leading team as a Digital Buildings Technical Lead or Digital Buildings Associate, subject to experience levels.

The Digital Buildings Technical Lead (IoT Operations) plays a senior role within our global Technical Consultancy team, delivering high-impact digital transformation solutions across complex real-estate portfolios. The role has a focus on a large portfolio of digital buildings in operations and requires deep IoT/OT expertise, strong leadership, and the ability to define and drive operational standards for secure, policy-driven smart-building environments.

You will be working with a key Global Client, report to the EMEA Regional Head of Technical Consulting and work closely with other Technical Consulting Team Leads.

Key Responsibilities

1. Team Leadership & People Development

As a senior leader in the Technical Consulting function, you will be responsible for managing, developing, and supporting your team:

• Line management, coaching, and development of technical Digital Building consultants.

• Performance management through objective-setting, delegation, communication, and structured appraisals.

• Developing capability and growth plans using FPC’s learning and development programmes, ensuring the team’s skills evolve to meet current and future portfolio needs.

• Monitoring skills, compliance, utilisation, and performance against KPIs and strategic objectives.

• Supporting effective resource allocation across Technical Consulting contracts with attention to commercials and delivery demands.

• Supporting recruitment through interviews, technical assessments, and scoring.

2. Technical Delivery Leadership

You will lead the delivery of high-quality, technically sound Digital Buildings and IoT Operations consultancy services:

• Build and maintain strong client relationships, understand business objectives, and translate them into actionable technical tasks.

• Lead delivery to ensure time, cost, scope, and quality expectations are consistently exceeded.

• Oversee delivery quality across the IoT/OT consulting portfolio, ensuring alignment to project scope, SLAs, KPIs, and all contractual obligations.

• Provide senior technical oversight for IoT/OT system architecture, communication protocols (BACnet, Modbus), networking layers, FDD, metering, controllers, alarm management, and integration into cloud and enterprise systems.

• Ensure technical compliance with cybersecurity controls: for example, compliance in operations, exception handling, incident response, credential policies, firmware management, and vulnerability remediation.

• Support risk identification, reporting, evaluation, and mitigation across all projects and programmes.

• Ensure proactive management of risks to people, finances, reputation, and operational continuity.

• Work closely with Program Management to ensure commercial awareness of all contracts and accurate reporting on delivery status.

3. IoT Operations Strategy & Technical Governance

• Develop operating models and governance frameworks to maximise the value of building technology across global portfolios.

• Define IoT/OT Standard Operating Procedures (SOPs/MOP’s), maintenance models, lifecycle strategies, and operational compliance processes.

• Critically review and refine technical guidance for transition from projects to operations, ongoing system maintenance in operations, and vendor performance standards.

• Provide technical leadership on IoT/OT cybersecurity alignment with enterprise risk frameworks.

• Contribute to development of new capabilities, including inputs to the Innovation Board, policy improvements, and technical governance enhancements.

4. Business Development & Market Engagement

As a senior figure within the consultancy function:

• Support bid responses, tender evaluations, SoW creation, and proposal development.

• Assess technical viability and scope alignment for all proposals.

• Participate in client presentations and solution discussions where required.

• Maintain and nurture stakeholder relationships essential for retention and growth.

• Represent FPC in industry forums and partner engagements, supporting brand reputation and market positioning.

5. Leadership & Contribution to the Wider Business

• Uphold and promote FPC’s mission, values, and culture — fostering trust, accuracy, innovation, collaboration, and enjoyment.

• Maintain professional conduct, integrity, and excellence when representing FPC internally and externally.

• Support continuous improvement initiatives, identifying opportunities for enhancements in governance, delivery, processes, and capability.

• Maintain awareness of industry trends, technologies, and market developments.

• Support preparation of leadership reports, including monthly and quarterly performance updates.

Ensure compliance with Health & Safety, ISO 9001, ISO 14001 and all internal policies.

Core Requirements

• Strong stakeholder management experience with the ability to translate business needs into technical deliverables.
   

• Proven consulting ability to shape and implement IoT/OT operating models at enterprise scale.
   

• Extensive experience with smart building technologies, including sensors, controllers, metering, FDD, alarm management and OT/IT integration.
   

• Strong knowledge of IoT/OT architecture, protocols (BACnet, Modbus), and smart-building data models.
   

• Deep understanding of OT/IoT cybersecurity controls and operational risk frameworks.
   

• Experience defining MOPs, SLAs, maintenance and vendor performance models for OT systems.
   

Industry & Technical Background

• 8–10+ years experience in digital buildings, smart buildings, OT/IoT systems or related fields.
   

• Experience delivering technical consultancy for global portfolios across commercial real estate, pharma, industrial or data centres.
   

• Expertise in managing complex multi-vendor environments with layered governance.
   

• Experience developing coordinated smart-building and MEP controls designs.
   

• Bachelor’s or Master’s degree in a relevant field (or equivalent professional experience).
   

• Professional certifications desirable (LEED AP, WELL AP, WiredScore, BREEAM, etc.).
   

• Competent with Google Suite.

Working Location

A UK based role serving global clients, requiring flexibility, some travel, and cross-time-zone collaboration.