Multifamily Property Management

The Human Resources Assistant, Engagement will play a pivotal role in supporting and advancing employee engagement initiatives within the organization. This position will entail providing administrative and logistical support, assisting in the coordination of engagement programs, and fostering a positive and inclusive work environment. This role will leverage project management skills to aid in planning, executing, and monitoring engagement programs to ensure timely completion and measurable outcomes. Additionally, this role will involve collaboration with other support departments and maintaining thorough and accurate documentation of all committee interactions.

Pay: $22 - $23 / Hour

DUTIES AND RESPONSIBILITIES

1. Project Management:
   • Assist in the planning, execution, and monitoring of employee engagement projects, including but not limited to:
     • Employee surveys and feedback initiatives.
     • Recognition and rewards programs.
     • Wellness programs and events.
     • Team-building activities and social events.
     • Diversity and inclusion initiatives.
   • Develop and maintain project timelines, budgets, and resource allocation plans.
   • Track project progress, identify potential roadblocks, and implement solutions to ensure timely completion.
   • Prepare project status reports and presentations for stakeholders.
   • Utilize project management software and tools to manage projects effectively.
   • Conduct post-project evaluations and analyze data to identify areas for improvement.
   • Document project procedures and best practices.
2. Employee Engagement Support:
   • Provide administrative support for engagement initiatives, including scheduling meetings, managing logistics, and coordinating communications.
   • Assist in the development and distribution of employee engagement communications, such as newsletters, emails, and intranet content.
   • Maintain accurate records of employee participation and engagement data.
   • Respond to employee inquiries regarding engagement programs and initiatives in a timely and professional manner.
   • Assist in the creation and maintenance of employee engagement resources and materials.
   • Help to curate and maintain the employee intranet with up-to-date engagement information.
   • Assist with onboarding and offboarding procedures, especially relating to engagement and cultural information.
   • Gather and analyze employee feedback to identify areas for improvement in engagement initiatives.
   • Assist in the development and administration of employee surveys.
   • Help to track and report on the effectiveness of engagement programs.
   • Assist with the coordination of volunteer and community outreach programs.
3. General HR Support:
   • Handle confidential information with discretion.
   • Assist with other HR-related tasks as assigned.

Environmental Working Conditions:

• Will work primarily in an office environment and/or telecommute from a remote home office location.
• Working environment may include but is not limited to reporting to remote/alternative training locations (conferences, hotels, air travel), etc.

Physical Demands:

• This position requires the ability to view computer screens, mobile devices, and other electronic equipment for extended periods of time where visual strain may result.  Adequate vision (close,  color,  depth, focus adjustment) is required for computer use,  project management, and design-related tasks.
• Must be able to operate computer keyboard and mouse for extended periods of time where finger, hand, and wrist strain may result.
• This position requires periods of prolonged sitting, and may occasionally require extended periods of standing and walking (ex: Wellness events).
• Must be able to lift/carry/push/pull up to 10 lbs regularly and 25 lbs occasionally with assistance, with the potential for occasional heavier assisted lifting.
• Must be able to work proficiently and effectively under time constraints/deadlines and professionally manage interpersonal business relationships where stress may result.

Must be able to travel to attend training and business meetings, conduct onsite events, or perform other business functions as required by the position.

Minimum Requirements:

• Minimum of 1 year experience in a similar Human Resources support role, preferably within Residential Property Management.
• High School diploma or equivalency certificate required.
• The standard schedule is 40 hours per week. Occasional overtime may be required based on business needs and will be compensated in accordance with federal and state wage laws.
• Must be proficient in speaking, reading, and writing in English.
• Basic proficiency in computer skills (MS Office, Google Apps, email, internet) is required. Basic proficiency in design skills (Canva, MailChimp) is preferred, not required.
• This position is telecommuting approved. Employees must be disciplined and have the ability and set-up to work from home, have a dedicated space to efficiently and ergonomically perform job duties, and must be able to abide by FPI's Telecommuting policies.

Skills Required:

• Quality:  Strive for excellence in all aspects of the role, contributing to a positive and inclusive work environment through well-organized, high-quality engagement initiatives and administrative support.
• Productivity & Reliability:  Prioritize and manage multiple tasks effectively, demonstrating the ability to handle competing demands and adjust to changing priorities while upholding a strong work ethic and dedication to the role.
• Knowledge & Ability:  Possesses a foundational understanding of human resources principles, practices, and procedures, particularly those related to employee engagement and employee wellness programs while showing a capacity to learn.
• Teamwork:  Provide support and assistance to team members as needed, sharing knowledge, resources, and expertise to ensure successful outcomes. Be willing to step in and help with tasks outside of your immediate responsibilities when necessary. The ability to clearly and effectively convey information, ideas to employees, colleagues and HR leadership.
• Professionalism:  Demonstrates respect and courtesy in all interactions with employees, colleagues, and external parties and conducts all activities with integrity and ethical standards, upholding company values and policies.
• Communication: Effectively convey information, both verbally and in writing, to employees, colleagues, and stakeholders. Ensure that communications are clear, concise, and easy to understand.
• Judgment and Problem Solving: Demonstrates the ability to make sound and appropriate decisions based on professional knowledge, experience, and available information. This includes creative and effective solutions to address challenges and improve engagement initiatives. This may involve brainstorming new ideas, adapting existing programs, or implementing innovative approaches.
• Training and Professional Development: Demonstrates a proactive attitude towards learning and acquiring new skills relevant to the HR field and employee engagement and actively seeks to enhance professional skills, particularly in areas such as HRIS systems, event planning, social media platforms, internal communication tools, graphic design tools, and data analysis.
• Compliance and Policy Adherence: Understands and adheres to all company policies, procedures, and guidelines. This includes the policies outlined in the Employee Handbook and any HR Standard Operating Procedures (SOPs).
• Attendance: Punctuality, adherence to designated breaks and meal periods, and maintaining a satisfactory attendance record.
• Emotional Intelligence: The ability to recognize, understand, and manage one’s own emotions while effectively navigating interpersonal relationships. This includes demonstrating empathy, adaptability, and self-awareness in interactions with employees and colleagues.
• Confidentiality: Must be honest, truthful, trustworthy and possess a high degree of personal integrity. Ability to maintain strict confidentiality.

ESSENTIAL ATTRIBUTES

• Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
• Positive influencing, interpersonal, and communication skills are essential.

Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI!

EEO/EVerify Statements

FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.