Desktop Support

  • 27 Hadfield St, Georgetown, Guyana
  • Full-time

Company Description

An outsourcing company dedicated to supplying all of the needs of trucking companies around the globe through the use of experienced support personnel and technology.

Express International started back in 2013 to expand the interests of parent company Express Trucking and Courier Inc. It functions as the first class logistical and transportation services provider to US trucking companies (target market).

In 2004, Express' president decided to purchase one small delivery van, having gained years of experience working for another company in the industry.

Through his vision, hard work and tireless efforts to build a strong network, the company's fleet grew, and other avenues of business were opened up. By the time Express International was established in 2013, the foundation had been set for expansion and consolidation of all processes related to the trucking industry.

As demand increased, the fleet was expanded from courier vans into tractors, then day cab and sleeper trucks to cover more lanes across the East Coast. A dispatch office and truck lot followed suit, and expansion continued steadily as more drivers, lanes and customers continued to come on board.

Job Description

The Desktop Support provides IT support to the organization while experiencing various software and hardware operation processes. In addition to participating in deployment tests on production software.

·        Provide status and updates to users and IT staff regarding issues.

·        Assist with deploying and inventorying computer equipment.

·        Create and setup new user account and mailbox.

·        Setup and deploy new/used hardware.

·        Monitor the spam and quarantine filters.

·        Assist with any additional tasks, such as creating and updating IT documentations.

Qualifications

·        Pursuing a degree in Computer Information Systems, IT Networking or Network Technician.

·        Strong verbal and written communication skills.

Ability to work well in a fast-paced environment with dynamic responsibilities

Additional Information

WORK REQUIREMENTS/SOFTWARES

·        Microsoft suite

·        Google Dive

·        Ring Central

·        Client assigned tools