Business Development Director

  • Full-time

Company Description

An outsourcing company dedicated to supplying all of the needs of trucking companies around the globe through the use of experienced support personnel and technology.

Express International started back in 2013 to expand the interests of parent company Express Trucking and Courier Inc. It functions as the first class logistical and transportation services provider to US trucking companies (target market).

In 2004, Express' president decided to purchase one small delivery van, having gained years of experience working for another company in the industry.

Through his vision, hard work and tireless efforts to build a strong network, the company's fleet grew, and other avenues of business were opened up. By the time Express International was established in 2013, the foundation had been set for expansion and consolidation of all processes related to the trucking industry.


As demand increased, the fleet was expanded from courier vans into tractors, then day cab and sleeper trucks to cover more lanes across the East Coast. A dispatch office and truck lot followed suit, and expansion continued steadily as more drivers, lanes and customers continued to come on board.


The founder of Express Trucking and Courier (Ken) partnered with COO Kevin Ramroop to setup a Business Solutions Office in their native country Guyana.

 

 

Job Description

  • Negotiating and preparing for new business opportunities.
  • Implementing effective systems & procedures for the effective functioning of the Department using all master service level agreements as guidance.
  • Implementing new projects/new campaigns to ensure successful completion from growth to maturity stage with the final product converted to an operations manager.
  • Responsible for client relationship management with all BPO clients (weekly, monthly and as needed) to provide all operational insight and preview for new growth opportunities.
  • Serving as an escalation point for client concerns.
  • Scouting and screening of new talents to add to the BPO team
  • Constantly assessing operations performance and creating an action plan to improve identified opportunities.


 

Qualifications

  • A bachelor’s degree in Business Administration or any related field.
  • At least 3 years experience functioning in a similar capacity or handling similar responsibilities.

BUSINESS DEVELOPMENT DIRECTOR SKILLS:

Excellent verbal and written communication skills; Critical thinking; Goal-focused; Ability to work well under various stressful and time-sensitive situations; Strong negotiation skills; Able to multi-task and prioritize assigned tasks in a fast-paced environment; Highly motivated.